Lisa G. Johnson
Durham
Summary
Respected academic anesthesiology executive with a proven track record managing complex operations, overseeing a $120M budget, and providing exemplary customer service. Skilled in building strategic relationships and navigating financial complexities to achieve organizational goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Transplant Administrative Coordinator
Center for Transplant Services, UNC Medical Center
Chapel Hill
01.2026 - Current
- Administered kidney, lung, and islet transplant programs by overseeing operational activities and ensuring regulatory compliance to support successful patient outcomes.
- Developed and implemented department procedures and methods to enhance throughput and facilitate effective patient communication.
- Managed Trust Fund for patient financial support during the transplant process.
- Provide executive level support and project management
Associate Chair for Administration (ACA)
Dept of Anesthesiology, UNC School of Medicine
Chapel Hill
04.2015 - 10.2025
- Directed all administrative operations for a complex 425 FTE clinical department including clinical, educational and research missions across North Carolina.
- Managed a $120M annual expense budget
- Negotiated and managed contracts with statewide clinical locations and internal departments for medical directorships and leadership roles, enhancing operational partnerships
- Monitored revenue cycle results and collaborated with manager and analyst to resolve claims and payment issues, ensuring timely reimbursements
- Navigated HR systems and issues for Faculty Physicians, CRNAs, Other APPs, Anesthesia Techs, Research Professionals, and administrative staff. This involves operations in three separate HR systems
- Advocated for the Department of Anesthesiology's needs on committees and with leadership, influencing strategic decisions and resource allocation
- Collaborated with other ACAs and hospital leaders to implement change and resolve problems relating to interdisciplinary operations
Director, Physician Revenue Cycle, Growth & Value
UNC Physicians
Chapel Hill
02.2006 - 03.2015
- Managed professional revenue cycle requiring expertise in all aspects of charge capture and receipt management for $240M annual charge budget
- Spearheaded professional and hospital billing initiatives, implementing innovative business models to enhance revenue cycle performance
- Analyzed and developed highly complex data and financial models and mentored business and reimbursement analysts across the organization
- Consistently exhibited ability to identify critical issues, articulate options, reach consensus and implement effective solutions.
- Cultivated strong partnerships with leaders across UNC Health Care System and University, fostering collaboration among UNC Physicians, UNC Hospitals, UNC School of Medicine, and UNC Office of Clinical Trials
- Successfully integrated a unique team responsible for both hospital and professional revenue cycle for special agencies, worker’s comp, and research
- Led business process development and successful implementation for Epic anesthesia billing module, research billing module (HB and PB), and self pay collections
- Directed development of claim systems for GE Centricity patient accounting software implementation, streamlining charge editing, claim processing, denial resolution, staff workflow management, and adjustment approvals
- Client relationship manager and revenue cycle owner for Department of Anesthesiology, Department of Obstetrics and Gynecology, Department of Otolaryngology, Head and Neck Surgery, Department of Psychiatry, The Carolina Institute for Developmental Disabilities, TEACCH Autism Program, Chatham Professional Group, UNC Therapy Services, and Hillsborough Medical Office Building
VP, Program Management
NC Foundation for Advanced Health Programs
Raleigh
03.2004 - 01.2006
- Managed $3.2 million annual budget for nonprofit supporting rural health clinics and community health centers.
- Oversaw grant and contract writing, achieving compliance with funding requirements and securing necessary resources.
- Prepared annual budget and monthly financial reports while maintaining strict fiscal controls.
- Reviewed and revised financial policies and procedures, strengthening governance for personnel and board oversight.
- Facilitated transition from subjective to performance-based state funding, enhancing clinic efficiency measures.
- Ensured successful completion of annual audit process, reinforcing fiscal accountability.
- Streamlined administrative oversight processes, enhancing resource allocation efficiency in health programs.
Primary Care Operations Consultant
NC Foundation for Advanced Health
Raleigh
01.1994 - 03.2004
- Provided technical assistance to medical practices in practice management and financial analysis, enhancing operational effectiveness.
- Coached clinic leaders on patient scheduling, no-show management, and incentive plans.
- Served as primary investigator for school-based health center project with NC Department of Health.
- Trained nationwide staff in practice management and revenue cycle for primary care initiatives, improving overall team competency.
- Developed computer-based models to assess practice efficiency.
- Conducted seminars on diagnostic coding, procedural coding, and financial policies.
- Completed Medicare and Medicaid cost reports for certified rural health clinics.
- Conducted training sessions on coding and accounts receivable management, ensuring compliance and accuracy in financial processes.
Education
Master of Health Care Administration - Financial Management
University of North Carolina
Chapel Hill, NC05-1993
Bachelor of Arts - Public Policy Studies and Economics
Duke University
Durham, NC04-1990
Skills
- Grant management
- Data management
- Compliance management
- Data analysis
- Cycle management
- Financial management
- Stakeholder engagement
- Strategic leadership
- Performance engagement
- Customer service
Certification
Six Sigma Purple and Blue Belts
Description
Well-respected academic anesthesiology executive with successful track record building strategic relationships, developing and expanding healthcare organizations, achieving measurable goals, and successfully managing complex finances.
Timeline
Transplant Administrative Coordinator
Center for Transplant Services, UNC Medical Center
01.2026 - Current
Associate Chair for Administration (ACA)
Dept of Anesthesiology, UNC School of Medicine
04.2015 - 10.2025
Director, Physician Revenue Cycle, Growth & Value
UNC Physicians
02.2006 - 03.2015
VP, Program Management
NC Foundation for Advanced Health Programs
03.2004 - 01.2006
Primary Care Operations Consultant
NC Foundation for Advanced Health
01.1994 - 03.2004
Master of Health Care Administration - Financial Management
University of North Carolina
Bachelor of Arts - Public Policy Studies and Economics
Duke University