Lisa Immel
Robbinsville
Summary
Dedicated postal clerk with 8+ years of experience in mail processing and customer service. Known for efficient sorting, workplace safety, and maintaining high accuracy in operations.
Overview
9
9
years of professional experience
Work History
USPS Postal Clerk
United States Post Office
Robbinsville, NC
02.2015 - 10.2023
- Processed incoming and outgoing mail efficiently to ensure timely delivery.
- Operated sorting equipment to categorize packages and letters accurately.
- Assisted customers with inquiries and provided information on postal services.
- Maintained inventory of postal supplies to support daily operations effectively.
- Trained new staff on procedures and best practices in mail handling.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
- Assisted customers with package shipping, ensuring proper labeling and timely delivery.
- Enhanced customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
- Developed strong knowledge of USPS policies and procedures, providing informed assistance to customers when needed.
- Weighed mail and computed pricing amounts.
Education
High School Diploma -
Robbinsville High School
Robbinsville, NC05-1982
Skills
- Workplace safety
- Problem-solving skills
- Computer savvy
- Verbal/written communication
- Post office operations
- Mail forwarding
- Documentation
- Handling and sorting mail
Timeline
USPS Postal Clerk
United States Post Office
02.2015 - 10.2023
High School Diploma -
Robbinsville High School