Lisa Phipps

• Hire, train and supervise Sales Team
• Hire and supervise Pilates Equipment Instructors
• Sell memberships, private training and studio retail items
• Facilitate three 30-minute Intro sessions a week for prospective clients
• Organize and prepare weekly studio updates for sales team
• Prepare monthly studio updates for Pilates Instructors
• Respond to daily emails and voicemails from members
• Oversee and assist in contacting incoming digital leads daily
• Run productivity and contact log reports for sales team
• Monitor new member agreements and process cancellations
• Compete weekly sales team schedule in When I Work
• Complete monthly Fitness class schedule for Instructors
• Oversee daily cleaning of Studios and maintain Pilates equipment
• Conduct grassroots events at local businesses in the community
• Process bi-weekly payroll reports
• Increased memberships by 150 participants at each Studio since 2021
• Teach weekly Pilates Equipment classes

• Accounts payable and receivable using Quickbooks

• Hiring Paralegal and administrative staff

• Overseeing day to day appointments for attorneys and paralegals

• Filing court documents with Immigration & Mecklenburg County Courts

• Attend Calendar Call to schedule Custody Hearing dates for clients

• Assist attorneys with client contracts and payment terms

• Invoice clients and collect attorney fees

• Calendar Master and Individual Immigration Court hearings

• Input and distribution of daily mail

• Daily Communication with clients concerning their Immigration cases

• Teach a variety of Group Exercise classes

• Interacted with individual participants in group fitness settings to cultivate and maintain positive relationships.

• Hire, train, supervise and evaluate staff of 90+ Group Fitness instructors

• Oversee Group Exercise schedule with 150+ weekly classes with 17 different formats

• Develop, implement and market all Group Exercise programs, initiatives and Specialty Programs w/ Program Director • Track monthly program registration, payment forms and class counts

• Oversee payroll hours for Group Exercise Instructors

• Participated in developing and monitoring annual Group Exercise budget

• Oversee Group Exercise equipment purchasing and inventory maintenance

• Coordinate Offsite Group Exercise Programs/Classes

• Attend monthly YMCA Membership Management meetings

• Teach Group Exercise Certification courses and continuing education courses for Fitness Professionals

• Branch Representative for Program Management Team meetings

• Co-Director for Annual Fitness Expo Conference

• Host quarterly Fitness and Wellness Certifications & Workshops

• Raise funds for yearly Community Outreach Programs

• Choreograph and instruct a variety of classes and Pilates Reformer sessions for all fitness levels