Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Fields-Winson

New Bern

Summary

Compassionate caregiver with extensive experience at Life Inc, skilled in patient care and emotional support. Proven ability to enhance client wellbeing through effective daily living assistance and meticulous hygiene practices. Committed to maintaining a safe environment, demonstrating strong ethics, and fostering independence in clients. Adaptable and dependable, ensuring high-quality care.

Overview

16
16
years of professional experience

Work History

Private Caregiver

Marilyn Boyd
06.2020 - 12.2023
  • New Bern Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living activities for improved quality of life.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean, safe, and well-organized patient environment.

DSP

Life Inc
04.2015 - 03.2020
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier/stock

Dollar Tree
06.2008 - 09.2014
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma - General Diploma

Harvest Christian Academy
Agana, Guam
05.1988

Skills

  • First aid and safety
  • Patient care
  • Housekeeping duties
  • Emotional support
  • Meal preparation
  • Compassionate caregiving
  • Empathy display
  • Behavior redirection
  • Medical equipment operation
  • Client documentation
  • Personal hygiene assistance
  • Medication administration
  • Transportation services
  • Nutrition management
  • Care plan assessment
  • Care plan management
  • Progress documentation
  • Clinical quality program standards
  • Behavioral management
  • Case management
  • Recreational activities
  • Chronic disease management
  • Organizational growth
  • Compassionate client care
  • Case management experience
  • Errand running
  • Fall prevention
  • Client safety and first aid
  • State regulations
  • Quality program protocols
  • Dependable and responsible
  • Daily living assistance
  • Special needs care
  • Basic housekeeping
  • Direct patient care
  • Multitasking and organization
  • Strong ethics
  • Patient companionship
  • Medication and appointment reminders
  • End-of-life care
  • Flexible schedule and availability
  • Problem-solving
  • Elderly care
  • COVID-19 safety policies
  • Verbal and written communication skills
  • Medical record-keeping
  • Compassionate care
  • Team collaboration
  • Supportive companionship
  • Compassionate communication
  • Medication management
  • HIPAA compliance
  • Patient management
  • Housekeeping
  • Dementia care

Timeline

Private Caregiver

Marilyn Boyd
06.2020 - 12.2023

DSP

Life Inc
04.2015 - 03.2020

Cashier/stock

Dollar Tree
06.2008 - 09.2014

High School Diploma - General Diploma

Harvest Christian Academy
Lisa Fields-Winson