Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Cannady

Stonington

Summary

Dedicated supervisor with extensive experience at Mohegan Sun Casino, skilled in team collaboration and problem-solving. Proven track record in enhancing customer satisfaction and streamlining operations. Expertise in cleaning and sanitizing, ensuring a safe and welcoming environment. Committed to maintaining high standards and fostering a positive workplace culture.

Overview

11
11
years of professional experience

Work History

Custodian

Westerly Public Schools
03.2022 - 07.2025
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Moved furniture for cleaning and set up for special events.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Checked in and stocked inventory throughout facility.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Supported event setup and tear-down, contributing to successful school functions.
  • Reported damages and hazardous conditions to management for further action.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Reported vandalism or other damage to property to supervisor.
  • Reduced instances of pest infestations by overseeing strict waste disposal and storage policy.
  • Enhanced team productivity by leading training sessions on new equipment and cleaning techniques.
  • Enhanced building safety by conducting regular security checks and reporting potential hazards.
  • Streamlined waste management processes, promoting recycling and sustainability efforts.
  • Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
  • Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
  • Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
  • Improved facility appearance with meticulous floor waxing and carpet cleaning.
  • Improved air quality with use of eco-friendly cleaning products and proper ventilation practices.
  • Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
  • Fostered safer environment by promptly addressing spillages and potential slip hazards.
  • Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
  • Increased efficiency in cleaning routines by implementing color-coded microfiber system.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Supervised supplies in inventory and submitted reorder requests.

Supervisor

Mohegan Sun Casino
01.2015 - 2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Created and managed project plans, timelines and budgets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Observed packing operations to verify conformance to specifications.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

Great Neck South High School
Long Island Ny

Skills

    Supervisor well grounded in my work and visions

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Attention to detail
  • Customer service
  • Cleaning expertise
  • Team collaboration
  • Time management
  • Problem-solving
  • Custodial machine operation
  • Customer service-focused
  • Floor cleaning and buffing
  • Damage reporting
  • Skilled housekeeper
  • Sanitation techniques
  • Work prioritization
  • Facility opening and closing
  • Waste disposal
  • Work orders
  • Floor polishing
  • Heavy lifting
  • Room setup and breakdown
  • Maintenance
  • Preventive Maintenance
  • Client communication
  • Employee training
  • Chemical handling
  • Facilities maintenance
  • Building maintenance
  • Furniture moving
  • Snow removal
  • Hazardous chemicals handling
  • Basic repairs
  • Policy and procedure enforcement
  • Building inspection
  • Minor repairs
  • Facility maintenance
  • Safe chemical disposal
  • Crew supervision
  • Equipment Repair
  • Job status updates
  • Corrective maintenance
  • Restroom cleaning
  • Multitasking and organization
  • Reliability and punctuality
  • Floor maintenance
  • Excellent communication skills
  • Sweeping and mopping
  • Strong work ethic
  • Restroom servicing
  • Communication and interpersonal skills
  • Decision-making
  • Safety standards and protocols

Timeline

Custodian

Westerly Public Schools
03.2022 - 07.2025

Supervisor

Mohegan Sun Casino
01.2015 - 2021

Great Neck South High School

Similar Profiles

CREATE PROFILE
Lisa Cannady