Lisa Atwell
Roxboro,NC
Summary
Dedicated patient advocate with extensive experience in hospice and caregiving. Known for strong ethics, relationship building, and commitment to dignified care, facilitating effective communication between patients, families, and healthcare teams.
Overview
2027
2027
years of professional experience
Work History
Caregiver and Patient Advocate
Self-employeed
Roxboro NC
03.2013 - 08.2026
- Provided compassionate care to individuals, enhancing overall quality of life through personalized support.
- Assisted clients with daily living activities, promoting independence and dignity in their routines.
- Monitored client health status, documenting changes and communicating effectively with healthcare professionals.
- Streamlined care processes by identifying inefficiencies and suggesting improvements for enhanced service delivery.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Led team meetings to discuss client progress, sharing insights that informed future care strategies.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Advocated for patient rights, ensuring access to necessary healthcare services and resources.
- Collaborated with interdisciplinary teams to coordinate comprehensive care plans tailored to individual patient needs.
- Implemented care plans tailored to individual needs, ensuring adherence to health and safety regulations.
Hospice Triage Nurse
Wake County Hospice (now Transitions Hospice)
Raleigh, NC
12.2011 - 03.2013
- Conducted comprehensive patient assessments to determine immediate care needs and prioritize interventions.
- Monitored patient conditions, recognizing changes in status, and adjusting care protocols accordingly.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for hospice patients.
- Educated families on end-of-life care options, fostering understanding and facilitating informed decision-making.
- Mentored junior nursing staff, enhancing team capabilities and ensuring adherence to best practices in hospice care.
- Streamlined communication processes between nursing staff and physician teams, improving response times for critical cases.
- Counseled over 30 or more patients, family members via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- During each shift developed strong rapport with 30 or more patients and family members through active listening skill, empathetic communication, and genuine concern for their well being.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
- Provided clear and concise instructions to patients regarding home care plans, ensuring proper understanding and adherence to treatment protocols.
- Provided compassionate care for patients experiencing acute symptoms, offering emotional support and comfort during stressful situations.
- Collaborated with multidisciplinary teams to develop individualized care plans for high-risk or complex patients.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Improved communication among healthcare team members by serving as a liaison between patients, physicians, and nursing staff.
- Routinely evaluated effectiveness of current triage protocols, recommending changes when necessary to optimize patient outcomes.
- Ensured timely patient care, consistently monitoring and updating patient status and needs in electronic health record system.
- Improved patient satisfaction by providing compassionate care and clear communication during triage process.
- Reduced patient anxiety with effective communication techniques and thorough explanation of care processes.
- Evaluated patient histories, complaints, and current symptoms.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Hospice Registered Nurse Case Manager
Duke University
Durham, NC
- Assessed patient conditions and provided individualized nursing interventions for symptom management.
- Coordinated comprehensive care plans with interdisciplinary teams to meet patient needs.
- Educated patients and families on end-of-life care options, enhancing understanding and comfort.
- Oversaw compliance with hospice regulations, ensuring delivery of high-quality patient care standards.
- Mentored junior nursing staff, promoting professional development and best practices in hospice care.
- Advocated for patients' rights and preferences within the healthcare system, fostering trust and support.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Promoted an environment conducive to open communication among staff members regarding complex cases or challenging situations.
- Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
- Enhanced interdisciplinary team collaboration through proactive communication and coordination of patient services.
- Participated in continuous professional development opportunities resulting in better understanding advancements in palliative medicine.
- Cultivated a positive team culture through role modeling, active listening, and open communication with peers and supervisors.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
Bedside Nurse
Frederick County Hospital
Frederick, MD
- Administered medications and treatments according to established protocols.
- Monitored six to eight patient vital signs, documenting changes for each nursing shift.
- Assisted in patient assessments, contributing to care plans and interventions.
- Educated patients and families on treatment options and post-discharge care.
- Collaborated with multidisciplinary teams to optimize patient outcomes.
- Streamlined workflow in a fast-paced environment by maintaining accurate documentation, prioritizing tasks efficiently, and communicating effectively with colleagues.
- Utilized strong clinical judgement and critical thinking skills when making decisions about patient care, ensuring optimal outcomes for each individual.
- Advocated for patients'' best interests in interdisciplinary team meetings by presenting relevant clinical information and making recommendations based on their needs and preferences.
- Implemented evidence-based interventions to prevent falls, pressure ulcers, and other risks associated with immobility in the hospital setting.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
RN Refresher Course - Nursing
University of North Carolina At Chapel Hill
Chapel Hill, NC04.2026
Associate of Arts - General Studies
Piedmont Community College
Roxboro, NC05.2012
Associate of Science - Nursing
Frederick Community College
Frederick, MD05.2004
Skills
- Care plan management
- Verbal and written communication
- Ethical decision-making
- Patient assessment
- Time management
- Multitasking and organization
- Dependable and responsible
- Problem-solving
- Respectful and compassionate
Timeline
Caregiver and Patient Advocate
Self-employeed
03.2013 - 08.2026
Hospice Triage Nurse
Wake County Hospice (now Transitions Hospice)
12.2011 - 03.2013
Associate of Science - Nursing
Frederick Community College
Hospice Registered Nurse Case Manager
Duke University
Bedside Nurse
Frederick County Hospital
RN Refresher Course - Nursing
University of North Carolina At Chapel Hill
Associate of Arts - General Studies
Piedmont Community College