Linley Woodard
Kill Devil Hills
Summary
Dynamic professional with a proven track record at Outer Banks Sports Club, excelling in customer service and employee motivation. I coordinate scheduling and multitask effectively, implementing strategies that improve operational efficiency and boost team productivity, committed to fostering a positive environment while achieving organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hostess
Blue Water Grill and Raw Bar
Manteo, NC
05.2025 - Current
- Coordinated with kitchen and wait staff to maintain smooth flow of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Implemented strategies for improving wait times, leading to increased customer retention.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Manager
Outer Banks Sports Club
Nags Head, NC
07.2022 - Current
- Managed scheduling and staffing to ensure optimal coverage during peak hours.
- Trained staff on customer service excellence and club policies.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Office Assistant
Casey and Robbins Law Firm
Nags Head, NC
06.2021 - 08.2021
- Streamlined office communication by implementing an electronic filing system to enhance information retrieval.
- Expedited document processing with accurate data entry and timely filing.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
Warehouse Assistant
Outer Banks Deli Provisions
Jarvisburg, NC
06.2018 - 08.2018
- Assisted in loading and unloading deliveries, maintaining workflow continuity throughout busy periods.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
High School Diploma -
First Flight High School
Kill Devil Hills, NCSkills
- Customer service
- Patience and empathy
- Effective multitasking
- Phone etiquette
- Employee relations
- Inventory control
- Scheduling coordination
- Administrative tasks
- Meeting participation
- Problem-solving abilities
- Organizational skills
- Employee motivation
Certification
Certification in Basic Welding Skills
Timeline
Hostess
Blue Water Grill and Raw Bar
05.2025 - Current
Manager
Outer Banks Sports Club
07.2022 - Current
Office Assistant
Casey and Robbins Law Firm
06.2021 - 08.2021
Warehouse Assistant
Outer Banks Deli Provisions
06.2018 - 08.2018
High School Diploma -
First Flight High School