Lindsey Brown
Wilmington
Summary
Detail-oriented professional with extensive experience in food safety management and quality assurance. Known for effective communication and teamwork, consistently maintaining high standards and motivating team members to excel in a fast-paced environment.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Team Leader
Chick-fil-A
Wilmington
03.2019 - Current
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Offered training and support to keep team members motivated and working toward objectives.
- Monitored food preparation processes to ensure quality standards were met.
Prep Line Cook
8207 Noma Restaurant and Wine Market
Wilmington
06.2014 - 12.2018
- Prepared ingredients for daily menu items and special requests.
- Maintained cleanliness and organization of prep area in a busy kitchen.
- Followed food safety guidelines to ensure quality and freshness of dishes.
- Operated kitchen equipment, including slicers, mixers, and ovens safely.
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Provided assistance to other cooks when needed during peak hours or special events.
- Cleaned dishes, pots, pans and other kitchen equipment used during the day's operations.
- Followed proper food handling methods as outlined by health department guidelines.
- Assembled food orders according to recipes and instructions provided by chefs or supervisors.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
- Monitored product freshness and rotation of ingredients to ensure quality standards were met.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Measured and weighed food items to comply with portion requirements.
- Completed special orders according to customer dietary needs.
- Performed workstation prep prior to shift start.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Received and stored food and supplies.
- Developed strategies to enhance food-presentation aspects of catering and retail environments.
Ranch Hand
Carolina Ranch Animal Hospital & Resort
Garner
01.2013 - 06.2014
- Managed daily feeding schedules for animals at a comprehensive animal care facility.
- Assisted veterinarians during routine check-ups and procedures for various animals.
- Maintained cleanliness and organization in animal enclosures and treatment areas.
- Monitored animal health, behavior, and reported concerns to veterinary staff promptly.
- Operated equipment for grooming and bathing animals, ensuring comfort and safety.
- Provided exceptional customer service, addressing client inquiries regarding pet care services.
- Worked with owner to determine ranch needs.
- Provided medical treatments to sick or injured animals.
- Managed inventory of tools, supplies, and feed, ensuring appropriate levels are maintained.
Education
Associate of Applied Science - Culinary Arts
Cape Fear Community College
Wilmington, North Carolina, NC 08.2014 - 05.2017
Some College (No Degree) - Communications
East Carolina University
Greenville, North Carolina, NCSkills
- Team leadership
- Employee training
- Quality assurance
- Food safety management
- Inventory management
- Task delegation
- Verbal and written communication
- Teamwork and collaboration
- Work Planning and Prioritization
- Quality improvement
- Attention to detail
Certification
- National Restaurant Association Certified in following categories
1) Serve Safe (2014)
2) Food Cost and Control (2014)
3) Nutrition (2015)
4) Customer Service (2015)
5) Hospitality Resource Management (2016)
Accomplishments
- President's List Fall 2014
- Phi Theta Kappa Spring 2015
- Dean's List Spring 2016
Timeline
Team Leader
Chick-fil-A
03.2019 - Current
Associate of Applied Science - Culinary Arts
Cape Fear Community College
08.2014 - 05.2017
Prep Line Cook
8207 Noma Restaurant and Wine Market
06.2014 - 12.2018
Ranch Hand
Carolina Ranch Animal Hospital & Resort
01.2013 - 06.2014
Some College (No Degree) - Communications
East Carolina University