Lindsay Moore
Wilmington
Summary
Accomplished General Manager recognized for leading profitable operations and cultivating a culture of continuous improvement. Expertise in problem resolution and business development drives measurable success and long-term loyalty.
Overview
8
8
years of professional experience
Work History
General Manager
Flip N Fly
Wilmington, NC
08.2018 - Current
- Directed daily operations, ensuring efficiency and adherence to safety protocols.
- Led strategic planning initiatives to enhance revenue growth and market expansion.
- Streamlined inventory management processes, reducing costs and improving stock accuracy.
- Mentored junior staff, fostering a culture of continuous improvement and teamwork.
- Analyzed financial reports, identifying trends to inform strategic decision-making.
- Established training programs for staff development, driving employee engagement and retention.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented performance metrics to evaluate team productivity and operational effectiveness.
- Helped grow revenue to 2.8 million due to marketing and customer satisfaction
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Associate of Science -
Cape Fear Community College
Wilmington, NC05.2018
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Customer relations
- Business development
- Staff training/development
- Proficient in MS Word/ MS Excel
Timeline
General Manager
Flip N Fly
08.2018 - Current
Associate of Science -
Cape Fear Community College