Lindsay Gordon
Richfield
Summary
Results-focused culture professional skilled in fostering inclusive and thriving workplace environments. Strong emphasis on team collaboration and driving organizational success. Demonstrated ability in conflict resolution, employee engagement, and change management. Known for adaptability and reliable performance in dynamic settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
DIRECTOR OF CULTURE AND LEADERSHIP DEVELOPMENT
Galbreath Costner, LLC
06.2024 - 03.2025
- Developed and implemented organization-wide leadership development initiatives to enhance team performance and engagement
- Led initiatives to strengthen company culture and align organizational values with business objectives
- Provided executive coaching to leadership team members to improve management effectiveness
DIRECTOR OF ORGANIZATIONAL DEVELOPMENT
Costner Law Office, PLLC
01.2022 - 01.2024
- Sat on Executive Leadership Team
- Maintained multiple systems for tracking compliance across multiple business entities monthly.
- Oversaw, managed, and tracked compliance for ALTA Best Practices across multiple businesses and individuals
- Maintained business licenses and attorney licensing across all jurisdictions, ensuring regulatory compliance
- Served as primary point of contact for all company leased offices, negotiating and signing new leases and renewal tracking.
- Managed office openings and closings, ensuring consistent branding and operational standards
- Established a Leadership Coaching Program for management staff, improving leadership effectiveness across the organization
- Directed all HR functions including onboarding, benefits administration, and performance reviews
DIRECTOR OF SALES & MARKETING
Costner Law Office, PLLC
01.2019 - 01.2022
- Pioneered and implemented a new branch P&L model for closing attorneys in the Charlotte market
- Led and coached a team of 5+ attorneys across NC and TN in business development and regional growth
- Developed marketing materials and strategies to increase client volume and enhance brand awareness
- Implemented and optimized CRM systems integrated with closing software to improve client management
- Conducted weekly leadership meetings and one-on-one coaching sessions to drive performance
- Monitored key performance metrics including open and close rates for each attorney
FIRM ADMINISTRATOR
Costner Law Office, PLLC
01.2014 - 01.2019
- Served as active member of 5-person executive team for a rapidly growing private legal firm
- Managed front office operations, HR department, and facilities management for 15,000 sq
- Ft
- Corporate headquarters
- Administered payroll systems and benefits programs for entire company
- Led recruitment and onboarding for all new hires across multiple office locations
- Supported financial operations by providing backup for AP/AR and serving as main vendor point of contact
- Oversaw satellite office openings, ensuring consistent branding and policy compliance
- Managed implementation of firm closing software and ongoing maintenance
- Led marketing initiatives including website design, firm rebranding, and creation of marketing materials
- Organized all firm events and monthly staff meetings, including planning and execution
CLOSING PARALEGAL
Costner Law Office, PLLC
01.2010 - 01.2014
- Managed multiple property closings simultaneously within firm software systems
- Prepared and balanced HUD-1 Settlement statements and Closing Disclosures for residential purchases
- Tracked incoming funds across multiple trust accounts and managed deposit processes
- Created legal documents including Deeds and 1099s for closings
- Coordinated with title companies, abstractors, and other stakeholders to ensure efficient closings
PARALEGAL
Olsen Law Offices, PLLC
11.2009 - 06.2010
- Supported collection law practice, handling vendor communications and court scheduling
- Maintained case files and documentation for legal proceedings
Skills
- Strategic visioning
- Innovative thinking
- Diversity and inclusion
- Organizational development
Certification
North Carolina Notary Public
Timeline
DIRECTOR OF CULTURE AND LEADERSHIP DEVELOPMENT
Galbreath Costner, LLC
06.2024 - 03.2025
DIRECTOR OF ORGANIZATIONAL DEVELOPMENT
Costner Law Office, PLLC
01.2022 - 01.2024
DIRECTOR OF SALES & MARKETING
Costner Law Office, PLLC
01.2019 - 01.2022
FIRM ADMINISTRATOR
Costner Law Office, PLLC
01.2014 - 01.2019
CLOSING PARALEGAL
Costner Law Office, PLLC
01.2010 - 01.2014
PARALEGAL
Olsen Law Offices, PLLC
11.2009 - 06.2010
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