Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Earls

High Point

Overview

15
15
years of professional experience
2027
2027
years of post-secondary education

Work History

Western Store Assistant Manager

The Barn Loft
High Point
09.2017 - Current
  • Operated point-of-sale system to process transactions accurately and efficiently.
  • Collaborated with team members to ensure a positive shopping experience for customers.
  • Supported inventory management by conducting regular stock checks and reporting discrepancies.
  • Trained new staff on store policies, procedures, and customer service techniques.
  • Addressed customer complaints promptly to maintain satisfaction and loyalty in the store environment.
  • Maintained cleanliness of sales floor and backroom areas.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Stocked shelves, organized displays, and rotated merchandise for freshness.
  • Assisted customers in finding desired products throughout the store.
  • Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
  • Performed daily opening and closing duties such as counting registers, setting alarms.
  • Cleaned and tidied store to reduce health and safety hazards.
  • Received deliveries from vendors and ensured proper storage in designated areas.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Verified accuracy of incoming shipments by comparing contents against invoices and purchase orders.
  • Sorted items into appropriate departments to ensure efficient store operations.
  • Located parts or products using computerized inventory system.
  • Used knowledge of store items to advise or make product recommendations to customers.
  • Processed customer payments using cash register and credit card machines.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Set up promotional displays to attract customers to specific products or sales events.
  • Delivered exceptional sales services to improve customer satisfaction.
  • Inspected returned merchandise for damage before processing refunds or exchanges.
  • Assisted in training new employees on store policies and operational procedures.
  • Maintained a clean and organized store environment, ensuring a pleasant shopping experience.
  • Assisted in the preparation of reports on sales, inventory, and customer engagement.
  • Handled customer complaints and issues, resolving them to the customer's satisfaction.
  • Prepared and executed in-store promotions and seasonal displays to boost sales.
  • Assisted customers in locating products and provided information on item features.
  • Operated point of sale system, handling cash, credit, and returns transactions efficiently.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Described merchandise and explained use, operation and care.
  • Bagged or packaged purchases and wrapped gifts.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Warehouse worker

MPL Furniture Inc.
High Point
06.2011 - 03.2020
  • Loaded and unloaded furniture trucks using hand trucks or pallet jacks.
  • Insured all furniture is packed correctly and efficiently without being tore up.
  • Organized inventory in designated storage areas efficiently.
  • Packaged products securely for outgoing deliveries.
  • Maintained cleanliness and safety standards in the warehouse.
  • Assisted with stock counts and inventory management tasks.
  • Inspected damaged goods before loading on the truck and after unloading.
  • Repaired furniture.
  • Investigated any reported problems regarding shipping errors or damages.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Organized warehouse space for efficient storage of products.
  • Inspected incoming shipments for quality and accuracy before storage.
  • Staged and sorted multiple types of products for loading.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Investigated system logs for identification of suspicious activity.

Deli/Bakery Production Worker

Foodlion Grocery Store
Winston-Salem
01.2014 - 05.2015
  • Operated bakery equipment for mixing, baking, and cooling products.
  • Maintained cleanliness and organization in the production area throughout shifts.
  • Assisted in packaging baked goods for display and sale in the store.
  • Decorated custom cakes for weddings, birthdays, and special events.
  • Managed inventory of baking supplies and ingredients for decorating needs.
  • Trained junior staff on cake decorating techniques and proper equipment use.
  • Maintained cleanliness and organization of the decorating workspace.
  • Implemented innovative designs using fondant, buttercream, and edible embellishments.
  • Ensured compliance with food safety regulations during the decorating process.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
  • Prepared deli products by slicing meats and cheeses to customer specifications.
  • Operated slicers and other equipment while adhering to safety protocols.
  • Stocked shelves with products, ensuring freshness and organization of displays.
  • Rotated stock on shelves to ensure freshness of products.
  • Organized the storage areas for deli products, ensuring that all items were properly labeled and stored according to health department regulations.
  • Cleaned work surfaces regularly throughout shift using appropriate cleaning solutions.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Performed opening and closing duties such as setting up equipment and closing registers at the end of shifts.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maintained safe food handling practices to prevent germ spread.

Education

Ledford Senior High School
Thomasville , NC

Some College (No Degree) - Business

Davidson County Community College
Thomasville , NC

Skills

  • Inventory management
  • Customer service
  • Staff training
  • Supply restocking
  • Problem solving
  • Effective communication
  • Organizational skills
  • Drawer balancing
  • Store maintenance
  • Workplace cleanliness
  • Verbal and written communication
  • Problem-solving abilities
  • Gift wrapping
  • Merchandise display
  • Store organization

Timeline

Western Store Assistant Manager

The Barn Loft
09.2017 - Current

Deli/Bakery Production Worker

Foodlion Grocery Store
01.2014 - 05.2015

Warehouse worker

MPL Furniture Inc.
06.2011 - 03.2020

Ledford Senior High School

Some College (No Degree) - Business

Davidson County Community College
Lindsay Earls