Lindsay Earls
High Point
Overview
15
15
years of professional experience
2027
2027
years of post-secondary education
Work History
Western Store Assistant Manager
The Barn Loft
High Point
09.2017 - Current
- Operated point-of-sale system to process transactions accurately and efficiently.
- Collaborated with team members to ensure a positive shopping experience for customers.
- Supported inventory management by conducting regular stock checks and reporting discrepancies.
- Trained new staff on store policies, procedures, and customer service techniques.
- Addressed customer complaints promptly to maintain satisfaction and loyalty in the store environment.
- Maintained cleanliness of sales floor and backroom areas.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Stocked shelves, organized displays, and rotated merchandise for freshness.
- Assisted customers in finding desired products throughout the store.
- Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
- Performed daily opening and closing duties such as counting registers, setting alarms.
- Cleaned and tidied store to reduce health and safety hazards.
- Received deliveries from vendors and ensured proper storage in designated areas.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Verified accuracy of incoming shipments by comparing contents against invoices and purchase orders.
- Sorted items into appropriate departments to ensure efficient store operations.
- Located parts or products using computerized inventory system.
- Used knowledge of store items to advise or make product recommendations to customers.
- Processed customer payments using cash register and credit card machines.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Set up promotional displays to attract customers to specific products or sales events.
- Delivered exceptional sales services to improve customer satisfaction.
- Inspected returned merchandise for damage before processing refunds or exchanges.
- Assisted in training new employees on store policies and operational procedures.
- Maintained a clean and organized store environment, ensuring a pleasant shopping experience.
- Assisted in the preparation of reports on sales, inventory, and customer engagement.
- Handled customer complaints and issues, resolving them to the customer's satisfaction.
- Prepared and executed in-store promotions and seasonal displays to boost sales.
- Assisted customers in locating products and provided information on item features.
- Operated point of sale system, handling cash, credit, and returns transactions efficiently.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Bagged or packaged purchases and wrapped gifts.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Warehouse worker
MPL Furniture Inc.
High Point
06.2011 - 03.2020
- Loaded and unloaded furniture trucks using hand trucks or pallet jacks.
- Insured all furniture is packed correctly and efficiently without being tore up.
- Organized inventory in designated storage areas efficiently.
- Packaged products securely for outgoing deliveries.
- Maintained cleanliness and safety standards in the warehouse.
- Assisted with stock counts and inventory management tasks.
- Inspected damaged goods before loading on the truck and after unloading.
- Repaired furniture.
- Investigated any reported problems regarding shipping errors or damages.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Inspected incoming shipments for quality and accuracy before storage.
- Staged and sorted multiple types of products for loading.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Investigated system logs for identification of suspicious activity.
Deli/Bakery Production Worker
Foodlion Grocery Store
Winston-Salem
01.2014 - 05.2015
- Operated bakery equipment for mixing, baking, and cooling products.
- Maintained cleanliness and organization in the production area throughout shifts.
- Assisted in packaging baked goods for display and sale in the store.
- Decorated custom cakes for weddings, birthdays, and special events.
- Managed inventory of baking supplies and ingredients for decorating needs.
- Trained junior staff on cake decorating techniques and proper equipment use.
- Maintained cleanliness and organization of the decorating workspace.
- Implemented innovative designs using fondant, buttercream, and edible embellishments.
- Ensured compliance with food safety regulations during the decorating process.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Prepared deli products by slicing meats and cheeses to customer specifications.
- Operated slicers and other equipment while adhering to safety protocols.
- Stocked shelves with products, ensuring freshness and organization of displays.
- Rotated stock on shelves to ensure freshness of products.
- Organized the storage areas for deli products, ensuring that all items were properly labeled and stored according to health department regulations.
- Cleaned work surfaces regularly throughout shift using appropriate cleaning solutions.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Performed opening and closing duties such as setting up equipment and closing registers at the end of shifts.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained safe food handling practices to prevent germ spread.
Education
Ledford Senior High School
Thomasville , NCSome College (No Degree) - Business
Davidson County Community College
Thomasville , NCSkills
- Inventory management
- Customer service
- Staff training
- Supply restocking
- Problem solving
- Effective communication
- Organizational skills
- Drawer balancing
- Store maintenance
- Workplace cleanliness
- Verbal and written communication
- Problem-solving abilities
- Gift wrapping
- Merchandise display
- Store organization
Timeline
Western Store Assistant Manager
The Barn Loft
09.2017 - Current
Deli/Bakery Production Worker
Foodlion Grocery Store
01.2014 - 05.2015
Warehouse worker
MPL Furniture Inc.
06.2011 - 03.2020
Ledford Senior High School
Some College (No Degree) - Business
Davidson County Community College