LINDSAY BENNETT
Wilmington
Summary
I am a results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Im excellent at combining strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. I am also dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hair Stylist and Assistant Manager
Sport Clips
04.2023 - Current
- Provided exceptional customer service to ensure client satisfaction and retention.
- Executed precision haircuts and styling techniques tailored to individual client preferences.
- Maintained cleanliness and organization of workstations, tools, and salon environment.
- Developed strong relationships with clients through personalized consultations and recommendations.
- Processed payments, entering sales in register for prompt customer service.
- Counted and documented opening and closing cash amounts daily.
Assistant General Manager
Chipotle Mexican Grill
05.2022 - 03.2023
- Led team meetings focused on process improvements and goal alignment.
- Handled cash accurately and prepared deposits.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed team schedule with eye for coverage needs and individual strengths.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Service Manager
Chipotle Mexican Grill
05.2019 - 05.2022
- Resolved customer inquiries and issues promptly, maintaining high satisfaction levels.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
General Manager
Chipotle
05.2021 - 12.2021
- Led operational strategies to enhance customer service and streamline daily restaurant functions.
- Implemented inventory management systems to optimize stock levels and reduce waste
- Fostered a positive work environment through effective team leadership and conflict resolution.
- Established performance metrics to evaluate team productivity and operational efficiency.
- Managed budget implementations, employee reviews, training, schedules, and monitored PnL reports.
self-employed hair stylist
Creative Touch Salon
04.2019 - 10.2019
- Executed complex hairstyles for diverse clientele, ensuring satisfaction with final results.
- Provided expert hair cutting, coloring, and styling services
- Streamlined appointment scheduling processes to improve workflow efficiency.
- Conducted regular inventory assessments to ensure adequate stock levels of supplies.
Restaurant Team Member – Crew
Chipotle Mexican Grill
12.2018 - 05.2019
- Provided exceptional customer service to enhance guest experiences and foster loyalty.
- Collaborated with team members to maintain efficient kitchen operations during peak hours.
- Assisted in training new employees on food preparation and safety standards.
- Ensured compliance with health regulations by adhering to proper food handling practices.
Hair Stylist, Product Sales
Ulta Beauty
09.2017 - 04.2019
- Delivered exceptional customer service by providing personalized styling consultations and product recommendations.
- Educated clients on hair care products, promoting optimal use and enhancing overall customer satisfaction.
- Executed precise haircuts and color treatments, ensuring high standards of quality and client retention..
Hair Stylist, Product Sales
JC Penney Salon
06.2015 - 09.2017
- Executed precise haircuts and color treatments, ensuring high standards of quality and client retention.
- Implemented efficient scheduling practices, optimizing appointment management to reduce wait times for clients.
- Stayed current with industry trends and techniques through ongoing education, enhancing team knowledge base and service quality.
Hostess, Table Service, Server
Applebee’s Restaurant
03.2014 - 07.2014
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing seating arrangements to reduce wait times.
- Assisted servers by relaying guest requests, enhancing overall dining experience.
Education
Cosmetology Degree - undefined
Craven Community College
01.2015
High school diploma - undefined
West Craven High School
01.2013
Skills
- Quick learner
- Detail-orientated
- Relationship building and management
- Schedule management
- Advanced communication skills
- State licensed cosmetologist
- Strong leader
- Business management
- Staff management
- Cash handling
Certification
Serve safe certification and serve safe proctor
Timeline
Hair Stylist and Assistant Manager
Sport Clips
04.2023 - Current
Assistant General Manager
Chipotle Mexican Grill
05.2022 - 03.2023
General Manager
Chipotle
05.2021 - 12.2021
Service Manager
Chipotle Mexican Grill
05.2019 - 05.2022
self-employed hair stylist
Creative Touch Salon
04.2019 - 10.2019
Restaurant Team Member – Crew
Chipotle Mexican Grill
12.2018 - 05.2019
Hair Stylist, Product Sales
Ulta Beauty
09.2017 - 04.2019
Hair Stylist, Product Sales
JC Penney Salon
06.2015 - 09.2017
Hostess, Table Service, Server
Applebee’s Restaurant
03.2014 - 07.2014
Cosmetology Degree - undefined
Craven Community College
High school diploma - undefined
West Craven High School