Linda Wise
Smithfield
Summary
Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet guest needs.
Overview
15
15
years of professional experience
Work History
Front Desk Manager
Country Inns & Suites
Smithfield
06.2024 - Current
- Managed front desk operations and guest check-in processes.
- Supervised staff schedules and ensured adequate coverage for shifts.
- Handled guest inquiries and resolved complaints promptly and professionally.
- Maintained inventory of supplies and ordered items as needed.
- Coordinated with housekeeping to ensure room readiness for guests.
- Implemented front desk procedures to enhance efficiency and service quality.
Assistant Manager
Little Caesars
Smithfield
05.2023 - 06.2024
- Assisted in managing daily operations of busy pizza restaurant.
- Trained and supervised team members on service and food preparation standards.
- Ensured compliance with health and safety regulations during all shifts.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Correctional Officer
NCDPS Hyde Corrections
Swanquarter
03.2017 - 08.2018
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of cells and common areas for contraband and safety hazards.
- Responded promptly to incidents and emergencies, maintaining order within the facility.
Assistant Manager
Englehard Red & White
Engelhard
04.2011 - 09.2017
- Trained and supervised team members on service and food preparation standards.
- Completed day-to-day duties accurately and efficiently.
- Operated cash register efficiently during high-traffic periods.
- Managed cash drawer, ensuring proper balance at shift end.
Education
GED Beaufort County Community College
Beaufort, NCSkills
- Front desk operations
- Guest relations
- Staff scheduling
- Complaint resolution
- Creatine problem solving
- Interpersonal communication skills
- Inventory management
Timeline
Front Desk Manager
Country Inns & Suites
06.2024 - Current
Assistant Manager
Little Caesars
05.2023 - 06.2024
Correctional Officer
NCDPS Hyde Corrections
03.2017 - 08.2018
Assistant Manager
Englehard Red & White
04.2011 - 09.2017
GED Beaufort County Community College