Lily Aine McMahon

• Greeting 100-300 guests per shift, making the first impression of the restaurant friendly and welcoming while providing accurate wait times while taking into account restaurant and kitchen capacity to ensure smooth service and low ticket times.
• Working with and managing guests and financial transactions with restaurant-specific software, Toast, and OpenTable
• Complied with and ensured proper food and personal hygiene standards as presented by local and restaurant regulations
• Managed a 5+ table section while accommodating guests' needs by providing exceptional service

Greeted and instructed guests at the interactive activities such as the Pit Crew Challenge and Racing Simulator. Provided clear explanations of rules and safety procedures while delivering an engaging, welcoming guest experience.

Worked in all aspects of the store including cash register, front line, and dishwasher

• Prepped ingredients for building cold subs on the front line as well as hot subs on the grill
• Assisted in daily operations, ensuring cleanliness and organization of food containers, preparation areas, and public areas
• Trained new members on operational procedures