Lily Allison
Reidsville
Summary
Exceptional customer service team member with a proven and positive performance record at Fursty's Pizza, excelling in handling complaints effectively and enhancing customer experience. Skilled in point of sale system operation and cash handling, I consistently received positive feedback for my exceptional listening skills and proactive approach, mentoring new team members to uphold the highest standard of service possible. Always being professional and proficient while being respectful and kind.
Overview
1
1
year of professional experience
Work History
Customer Service Team Member
Fursty's Pizza
Reidsville, NC
03.2025 - 08.2026
- Provided exceptional customer service in fast-paced and demanding environment.
- Received consistent positive feedback from customers and team members for my active listening skills that led to successful problem resolution.
- Mentored new team members on procedures and customer service practices.
- Sustained and improved customer service to all patrons by resolving product and service issues promptly and efficiently.
- Processed orders accurately, ensuring timely delivery and customer satisfaction.
- Assisted customers with menu selections, enhancing overall dining experience.
- Handled cash transactions efficiently, maintaining accurate financial records.
- Completed all tasks required and also took the initiative to help other team members for overall whole team success.
Education
High School Diploma -
Lenox Castle Academy Homeschool (Penn Foster High School)
Reidsville, NC10-2026
Skills
- Professional telephone etiquette
- Professional telephone etiquette
- Professional telephone etiquette
- Professional telephone etiquette
- Professional telephone etiquette
- Professional telephone etiquette
- Professional telephone etiquette
- Professional telephone etiquette
Timeline
Customer Service Team Member
Fursty's Pizza
03.2025 - 08.2026
High School Diploma -
Lenox Castle Academy Homeschool (Penn Foster High School)