Lillith Buck
Winston-Salem
Overview
5
5
years of professional experience
Work History
Optician Technician
Visionworks
12.2023 - Current
- Achieved high levels of customer satisfaction through expert eyewear consultations. Enhanced sales performance by delivering targeted product suggestions. Fostered a clean and organized store environment, significantly improving customer experience. Established a welcoming atmosphere for all guests. Completed all tasks within designated timeframes, ensuring operational efficiency. Streamlined opening and closing processes, including cash management and store upkeep, while effectively handling email inquiries.
Sales Associate
Visionworks
10.2022 - 07.2023
- Enhanced customer satisfaction by providing tailored recommendations for glasses and accessories. Delivered expert knowledge on frame styles and lenses, addressing individual customer needs effectively. Streamlined client demographic data entry to improve operational efficiency. Increased customer retention through proactive follow-up calls for eye exams and glasses. Elevated store presentation standards, contributing to a positive shopping experience. Managed financial transactions by closing cash registers and processing deposits accurately. Cultivated a welcoming atmosphere for customers, ensuring their comfort and support in product selection. Improved customer experience by offering detailed care instructions for frames and lenses. Extended the lifespan of eyewear by repairing frames and replacing lenses, reinforcing customer loyalty.
Assistant Manager
GameStop
11.2021 - 10.2022
- Consistently surpassed sales goals by delivering exceptional customer service. Enhanced guest experience, resulting in increased customer retention. Streamlined inventory processes, reducing stock discrepancies. Implemented efficient opening and closing routines, improving store operations. Ensured accurate till counts, maintaining financial accuracy. Optimized restocking procedures, ensuring product availability. Contributed to team success by supporting management and sales associates. Revitalized visual merchandising, boosting store appeal and customer engagement.
Assistant Manager
Spirit Halloween
09.2021 - 11.2021
- Achieved seamless restocking and updating of sales floor items, enhancing customer experience. Executed efficient opening and closing of store operations, ensuring smooth transitions. Developed new hires into productive team members through comprehensive training. Drove sales and promotional success through strategic initiatives. Optimized inventory control processes to minimize loss. Cultivated positive guest interactions, resulting in high satisfaction. Partnered with store manager and associates to elevate overall store performance.
Key Holder
Hot Topic, Inc.
02.2021 - 09.2021
- Achieved enhanced customer satisfaction through effective training of new hires. Improved inventory management and promotional strategies to elevate visual merchandising standards. Drove initiatives to meet organizational goals and enhance customer engagement.
Education
High school diploma - undefined
Westall Homeschool
Winston-Salem, NC08.2021
Skills
- Achieved improved inventory accuracy through effective control measures Increased merchandising effectiveness by implementing strategic planograms Boosted sales performance through targeted upselling initiatives Enhanced team productivity by supervising retail staff effectively Strengthened cash handling processes to reduce discrepancies Minimized losses through proactive loss prevention strategies Optimized pricing structures to drive revenue growth Streamlined payroll operations for efficiency Elevated customer service standards to enhance overall satisfaction Improved employee orientation processes to facilitate better integration
- Management
- Retail sales
Timeline
Optician Technician
Visionworks
12.2023 - Current
Sales Associate
Visionworks
10.2022 - 07.2023
Assistant Manager
GameStop
11.2021 - 10.2022
Assistant Manager
Spirit Halloween
09.2021 - 11.2021
Key Holder
Hot Topic, Inc.
02.2021 - 09.2021
High school diploma - undefined
Westall Homeschool