Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Lillie Wright

Wilmington

Summary

Mission-driven professional with a B.A. in Political Science and a Minor in Nonprofit Management & Leadership. Experienced in accessibility consulting, public speaking, customer service, volunteer leadership, and collaborating with families, nonprofits, and community organizations. Passionate about creating meaningful experiences for children and families.

Overview

7
7
years of professional experience

Work History

Purchasing Manager

Bitty & Beau's Coffee
01.2024 - Current
  • Managed vendor relationships to optimize procurement processes and ensure cost-effective purchasing strategies.
  • Coordinate sourcing, ordering, tracking, and fulfillment of products across satellite franchisees and corporate locations.
  • Maintain inventory data in Microsoft Excel and provide shipment tracking information through Shopify.
  • Review invoices and vendor pricing for accuracy; identify discrepancies, faulty products, and incorrect orders and coordinate resolution.
  • Troubleshoot late, misplaced, or backordered products while communicating professionally with vendors, locations, and guests.
  • Manage competing operational priorities and support timely, accurate product movement across multiple locations.

Accessibility Coordinator

Cucalorus Film Foundation
10.2023 - 05.2024
  • Guide staff in understanding accessibility practices and assist with inquiries from staff and patrons related to access provisions.
  • Spearhead execution of physical and digital accessibility enhancements, such as captioning and high-contrast signage.
  • Provide consultation regarding web content accessibility and overall improvements for upcoming festivals.
  • Interpret accessibility needs into effective, user-oriented proposals for multidisciplinary teams.

Cashier

Bitty & Beau's Coffee
01.2020 - 01.2024
  • Executed high-volume front-line customer service in a rapid environment, ensuring clear communication of the organization’s mission and processes to guests.
  • Input and handled orders efficiently, responded to queries, and coordinated with teammates to uphold swift service.
  • Managed returns and exchanges, prioritizing professionalism and an inviting guest experience.

Education

Bachelor of Arts - Political Science, Nonprofit Management & Leadership

University of North Carolina Wilmington
Wilmington
05-2021

Skills

  • Time management
  • Volunteer Coordination
  • Verbal and written communication
  • Complex Problem-solving
  • Documentation and reporting
  • Relationship building
  • Customer relationship management (CRM)
  • Customer service
  • Team leadership
  • Decision-making

Awards

Governor's Medallion Award for Volunteer Service

July 25, 2016

Salesforce Ranger

July 19, 2021

Timeline

Purchasing Manager

Bitty & Beau's Coffee
01.2024 - Current

Accessibility Coordinator

Cucalorus Film Foundation
10.2023 - 05.2024

Cashier

Bitty & Beau's Coffee
01.2020 - 01.2024

Bachelor of Arts - Political Science, Nonprofit Management & Leadership

University of North Carolina Wilmington
Lillie Wright