Lillie Williams
Greensboro
Summary
Dynamic and reliable professional with a proven track record at USPACK and UNCG Police Department, excelling in efficient route coordination and emergency response management. Demonstrates exceptional teamwork and collaboration, alongside expertise in delivery logging and package scanning. Known for enhancing operational efficiency and maintaining a courteous demeanor, significantly contributing to organizational reputation and success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
29
29
years of professional experience
Work History
Driver
USPACK
08.2023 - Current
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Obtained signatures from customers upon delivery of goods.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Drove safely in various weather and road conditions to avoid accidents.
Police Telecommunicator
UNCG Police Department
03.1996 - 01.2024
- Used specialized software to track and maintain case incident numbers and logs.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Assisted callers in emergency situations with appropriate information and support.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Walter Paige Senior High School
Greensboro, NCSkills
- Package scanning
- Delivery logging
- Local routes
- Teamwork and collaboration
- Punctual and reliable
- Courteous and polite demeanor
- Dependable and reliable
Timeline
Driver
USPACK
08.2023 - Current
Police Telecommunicator
UNCG Police Department
03.1996 - 01.2024
High School Diploma -
Walter Paige Senior High School
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