Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Lillianne (Maverick) Heath

Kannapolis

Summary

Talk to me, Goose...

My name is Maverick Heath, and I absolutely adore putting the right foot forward when it comes to creating a fun environment at my job, bringing light to my fellow co-workers' otherwise somewhat dull days.

I really love coming into work with a go-get-'em attitude, and preparing for a shift of working hard and making that good money all college kids love.

I really try to maximize the experience people have when I'm put in front of them in order to please their needs, whether it be to be seated, served, entertained, or checked out at the end of their visit to my place of employment.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Michael Waltrip Taproom
Concord
11.2023 - 08.2024
  • Stocked server areas with supplies before, during and after shifts.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Informed patrons of specialties and features.
  • Helped service staff handle demand by distributing food and beverages.

Cashier Manager

James' Sweet shop
Kannapolis
07.2023 - 11.2023
  • Implemented quality control measures to uphold company standards.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Opened and Closed alone, regularly

Enterainment

Kannapolis Cannon Ballers
Kannapolis
04.2023 - 09.2023
  • Provided ample entertainment to guests, along with creating an inclusive environment for all ages, races, and walks of life.
  • Worked closely with management in order to create the best night of some of these people's lives.
  • A fast-paced work environment, with lots of time on my feet, and many quick changes and improvements would be made on the fly.
  • Taught me to have a lot of fun, while at work!

Server

Cracker Barrell
Kannapolis
01.2023 - 04.2023
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Upheld high standards of sanitation in accordance with health department regulations.

Education

Associate of Arts - Studio Arts

Rowan-Cabarrus Community College
Salisbury, NC
05-2024

High School Diploma -

Cabarrus-Kannapolis Early College
Concord, NC
05-2024

Some College (No Degree) -

Appalachian State University
Boone, NC

Skills

  • Inventory management
  • Quality control
  • Customer service
  • Menu knowledge
  • Team collaboration
  • Table setting arrangements
  • Guest seating rotation

Accomplishments

  • President of my schools GSA club for two years
  • National Honors society
  • Honors program in my community college
  • Offer from the Appalachian State University art honors program

Affiliations

  • Drawing and creating
  • Playing video games
  • Swimming and hiking
  • Long drives and lots of music

Timeline

Restaurant Hostess

Michael Waltrip Taproom
11.2023 - 08.2024

Cashier Manager

James' Sweet shop
07.2023 - 11.2023

Enterainment

Kannapolis Cannon Ballers
04.2023 - 09.2023

Server

Cracker Barrell
01.2023 - 04.2023

Associate of Arts - Studio Arts

Rowan-Cabarrus Community College

High School Diploma -

Cabarrus-Kannapolis Early College

Some College (No Degree) -

Appalachian State University

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Lillianne (Maverick) Heath