Lillian Lawson

• Perform patient intake procedures, including obtaining vital signs and updating medical histories.
• Collect and document family health histories to support clinical evaluations.
• Coordinate laboratory testing, specimen processing, and urine drug screening procedures.
• Manage patient records, upload medical documentation, and maintain accurate electronic charts.
• Process medical record requests and fax records in compliance with HIPAA regulations.
• Assist with prescription refill requests and medication coordination.
• Obtain prior authorizations and verify insurance information.
• Communicate effectively with patients, providers, pharmacies, and outside healthcare facilities.
• Schedule appointments and provide administrative support for daily clinic operations.

• Deliver exceptional customer service in a fast-paced environment.
• Manage cash transactions and operate point-of-sale systems.
• Prepare specialty coffee beverages and food orders while maintaining quality standards.
• Coordinate private events and parties.
• Answer phones and assist customers with orders and inquiries.
• Demonstrate strong multitasking, communication, and organizational skills.