Liberty Christmas
Raeford
Summary
Dynamic HR professional with a proven track record at Belk Inc., specializing in enhancing employee engagement and streamlining onboarding processes. Expert in organizational development and effective communication, I've significantly improved compliance outcomes and employee satisfaction. Skilled in Microsoft Office and adept at talent acquisition strategies, my approach boosts team performance and retention.
Overview
5
5
years of professional experience
Work History
Human Resources Team Lead
Belk Inc.
03.2024 - Current
- Developed and monitored employee recognition programs.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
- Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
Administrative Assistant/Master Control Operator
Moore County Detention Center
07.2019 - 03.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Education
Associate of Science - Criminal Justice Technology
Sandhills Community College
Pinehurst, NC05-2020
Associate of Arts - General Education
Sandhills Community College
Pinehurst, NC03-2020
Skills
- Team building and leadership
- Effective communication techniques
- Organizational development
- Employee relations management
- Employee engagement initiatives
- Strategic workforce planning
- Talent acquisition strategies
- Retention strategy development
- Onboarding program design
- Compensation and benefits analysis
- Payroll processing
- Employee recognition programs
- Staff scheduling
- Onboarding and orientation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Microsoft office
Affiliations
- United Pentecostal Church International
Timeline
Human Resources Team Lead
Belk Inc.
03.2024 - Current
Administrative Assistant/Master Control Operator
Moore County Detention Center
07.2019 - 03.2024
Associate of Science - Criminal Justice Technology
Sandhills Community College
Associate of Arts - General Education
Sandhills Community College
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