Libby Wicker
Camp Lejeune
Summary
Dedicated professional with a strong foundation in customer service and teamwork. Proven ability to adapt quickly and manage time efficiently, ensuring exceptional experiences for clients and team members.
Overview
5
5
years of professional experience
Work History
Active Duty Military
U.S. Marine Corps
Jacksonville, NC
03.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Server Support
Outback Steakhouse
Sandusky, OH
02.2024 - 01.2025
- Delivered food orders promptly to ensure exceptional dining experiences.
- Collaborated with kitchen staff to coordinate timely meal preparations and presentations.
- Maintained cleanliness and organization of service areas to enhance operational efficiency.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Greeted customers and provided outstanding customer service.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
Crew Trainer
Mcdonalds,
Norwalk, OH
10.2021 - 02.2024
- Trained new crew members on operational procedures and safety protocols.
- Facilitated onboarding sessions, enhancing team integration and performance.
- Monitored team performance, providing constructive feedback to improve service quality.
- Implemented training programs that increased employee knowledge of menu items and promotions.
- Excellent communication skills, both verbal and written.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
Education
High School Diploma -
Monroeville High School
Monroeville OhioSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Problem resolution
- Active listening
- Calm under pressure
Timeline
Active Duty Military
U.S. Marine Corps
03.2025 - Current
Server Support
Outback Steakhouse
02.2024 - 01.2025
Crew Trainer
Mcdonalds,
10.2021 - 02.2024
High School Diploma -
Monroeville High School