Lia Lohr
Raleigh
Summary
Accomplished professional with expertise in heavy machinery and maritime operations. Proven ability to enhance team performance and ensure safety compliance. Successfully managed multitasking in dynamic environments, achieving a 95% work satisfaction rate. Skilled in collaborative teamwork, efficiency, and mechanical maintenance
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Raleigh
10.2025 - Current
- Delivered excellent customer service by efficiently fulfilling customized orders to enhance customer satisfaction
- Prepared high-quality beverages with precision and attention to detail in a fast-paced environment
- Supported team workflow during peak hours to maintain service speed and quality
- Maintain cleanliness and compliance with health and safety standards
Customer Service Representative (Hybrid)
Oak City Pizza and Grill
Raleigh
08.2025 - Current
- Managed multiple tasks during busy periods, ensuring consistent service quality
- Coordinated with kitchen staff to facilitate timely and accurate order delivery
- Processed cash and card transactions at point of sale.
- Assisted customers with menu selections and special requests.
Haul Truck Driver / Laborer
Conti Civil
Hampstead
03.2023 - 08.2025
- Operated haul trucks and heavy equipment safely on active construction sites
- Coordinated with crews for efficient material placement based on project requirements
- Maintained accurate logs of vehicle usage and maintenance activities.
- Assisted in training new drivers on operational procedures and safety protocols.
- Followed directions from supervisors to meet project goals and deadlines
- Assisted with site preparation through debris removal and surface leveling to facilitate smooth operations
- Maintained clear communication with equipment operators via signals and radios to ensure safety and efficiency
Oiler
American Queen Voyages
Memphis
08.2022 - 03.2023
- Conducted routine maintenance on engines, pumps, and mechanical systems to ensure optimal functionality
- Lubricated machinery and verified proper operation of moving parts to prevent breakdowns
- Maintained comprehensive logs of maintenance activities and equipment performance for operational monitoring
- Assisted with repairs and participated in emergency and safety drills
- Collaborated with crew to ensure smooth vessel operations during voyages.
Watchman
American Queen Voyages
Memphis
03.2022 - 08.2022
- Monitored vessel security, responding to alarms and disturbances to ensure safety
- Monitored CCTV systems and assisted with operational safety tasks
- Conducted routine safety rounds to identify and address potential hazards
- Maintained communication with vessel leadership via radio to facilitate timely decision-making
- Assisted crew in emergency drills and safety procedures.
- Provided support during boarding and disembarking processes for guests.
Deckhand
American Queen Voyages
Memphis
04.2021 - 05.2022
- Conducted thorough equipment inspections to maintain optimal vessel readiness
- Monitored surroundings and identified potential hazards, enhancing navigation safety
- Participated in safety and emergency response drills
- Supported docking procedures and secured mooring lines to ensure safe vessel arrival
Sales Associate
Sally Beauty Supply
Jacksonville
01.2020 - 04.2022
- Assisted customers with product recommendations, enhancing sales experience
- Managed inventory and organized product displays to improve shopping experience
- Operated POS system for cash and card transactions
Deckhand
Island Express Ferry
Beaufort
01.2019 - 12.2020
- Monitored passenger safety during boarding and travel to maintain a secure environment
- Provided customer service and shared information about landmarks to enhance passenger experience
- Conducted vessel cleaning, maintenance, and minor repairs to ensure operational readiness
Deckhand / Engineer
Freedom Cruises
New York
07.2019 - 06.2020
- Executed docking operations and line handling to facilitate safe vessel mooring
- Operated vessel systems during power transitions to maintain operational efficiency
- Performed engine maintenance, oil changes, and system checks to ensure optimal vessel performance
Deckineer
Freedom Cruises
New York
06.2018 - 01.2019
- Assisted in docking procedures and ensured passenger safety compliance
- Performed mechanical maintenance to ensure optimal equipment functionality
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
GED -
Coastal Carolina Community College
01-2016
Skills
- Site safety protocols
- Adaptability to change
- Team coordination
- Maintenance management
- Heavy equipment operation
- Inventory control
- Customer engagement strategies
- Health compliance standards
- Service quality assurance
Certification
TWIC Card
Timeline
Barista
Starbucks
10.2025 - Current
Customer Service Representative (Hybrid)
Oak City Pizza and Grill
08.2025 - Current
Haul Truck Driver / Laborer
Conti Civil
03.2023 - 08.2025
Oiler
American Queen Voyages
08.2022 - 03.2023
Watchman
American Queen Voyages
03.2022 - 08.2022
Deckhand
American Queen Voyages
04.2021 - 05.2022
Sales Associate
Sally Beauty Supply
01.2020 - 04.2022
Deckhand / Engineer
Freedom Cruises
07.2019 - 06.2020
Deckhand
Island Express Ferry
01.2019 - 12.2020
Deckineer
Freedom Cruises
06.2018 - 01.2019
GED -
Coastal Carolina Community College