Leslie White
Taylorsville
Summary
Dedicated Vet Assistant with proven expertise in patient care and client education, honed at Caldwell Animal Hospital. Excelled in assisting with surgeries, emergency care, and diagnostic procedures, enhancing patient outcomes. Skilled in medical record-keeping and relationship building, I significantly contributed to client satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Senior Vet Assistant
Caldwell Animal Hospital
05.2019 - Current
- Served as senior veterinary assistant and floor team leader.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Contributed to accurate billing processes through meticulous documentation of services provided during each visit or procedure performed on patients.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Collaborated effectively with other vet assistants to streamline daily operations within the clinic setting.
- Fostered positive relationships with clients through educational materials on preventive care measures for their pets wellbeing.
Vet Assistant
Animal Emergency Clinic of the High Country
01.2020 - 01.2021
- Improved patient care by assisting veterinarians with examinations and treatments.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
- Reduced recovery times by providing attentive nursing care to hospitalized animals under the supervision of the veterinary staff.
Receptionist/Vet Assistant
Watauga Veterinary Hospital
05.2017 - 05.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided support in handling animals to ensure safety during examinations.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
Associates Degree In Applied Animal Science -
Wilkes Community College
Wilkesboro, NC05.2020
Skills
- Animal behavior
- Appointment scheduling
- Medical record-keeping
- Client communication
- Patient care
- Client education
- Veterinary standards and procedures
- Relationship building
- Problem identification
Timeline
Vet Assistant
Animal Emergency Clinic of the High Country
01.2020 - 01.2021
Senior Vet Assistant
Caldwell Animal Hospital
05.2019 - Current
Receptionist/Vet Assistant
Watauga Veterinary Hospital
05.2017 - 05.2019
Associates Degree In Applied Animal Science -
Wilkes Community College
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