Leslie Swinson
Greenville
Summary
Versatile and dependable professional with experience spanning retail, warehouse operations, manufacturing, and remote healthcare provider support. Skilled at balancing multiple priorities in fast-paced environments while maintaining accuracy, organization, and strong customer service. Adept at data entry, inventory management, policy compliance, and operating industrial equipment. Known for adaptability, problem-solving, and consistent work ethic. Seeking remote, no-phone opportunities or onsite roles where attention to detail and reliability are valued.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Produce Stocker
Walmart
01.2025 - 04.2025
- - Stocked and rotated fresh produce to ensure quality and availability
- - Cleaned and maintained produce displays for a safe and sanitary shopping environment
- - Organized overstock items for quick retrieval and customer satisfaction
Provider Service Member
Everise
09.2024 - 12.2024
- - Assisted providers in verifying Medicaid network eligibility for members
- - Submitted pre-authorizations for medical procedures and surgeries
- - Documented provider and member data in Omni systems accurately
- - Checked claim statuses, medical authorizations, and benefit eligibility
Customer Service Associate (CSA)
Lowes
Greenville, NC
06.2023 - 04.2024
- - Assisted contractors and customers in locating products for commercial and residential projects
- - Operated forklifts, reach trucks, and saws to cut, prepare, and deliver materials
- - Retrieved and processed online orders for customers
- - Supported sales initiatives including Pro credit cards, MVP accounts, and VSP program discounts
Machine Operator
Eaton
La Grange, NC
02.2023 - 05.2023
- - Programmed and operated machines to produce electrical components
- - Monitored production quality, removing defective items
- - Weighed, packaged, and labeled products per company specifications
Cap II Associate
Walmart
Goldsboro, NC
01.2022 - 11.2022
- - Verified inventory levels to maintain stock availability
- - Assembled pallets, unloaded trucks, and stocked sales floor merchandise
- - Operated manual pallet jacks and organized merchandise by department
Assembler
Caterpillar
Goldsboro, NC
01.2021 - 05.2021
- - Measured, cut, and marked hydraulic hoses using industrial saws
- - Attached couplings per customer specifications
- - Operated crimping machines to complete hose assemblies
Education
Cybersecurity Fundamentals Certificate - Cybersecurity
Champlain College
Burlington, Vermont, VT05-2026
Diploma - undefined
Eastern Wayne High School
01.2018
Skills
- - Remote Work Skills: Data entry, Microsoft Office Suite, CRM/Omni systems, time management
- - Customer Service: Provider assistance, claims and authorizations, product stocking, issue resolution
- - Administrative: Documentation, recordkeeping, policy compliance, insurance verification
- - Warehouse & Retail: Inventory management, pallet assembly, forklift operation, stocking & rotation
- - Industrial Skills: Machine programming, hydraulic hose assembly, quality control
- - Soft Skills: Communication, adaptability, teamwork, attention to detail
- Workplace safety
- Cleanliness maintenance
- Pallet jack operation
- Stock rotation
Certification
- Certification, Champlain College - completion expected May 2026
- Licensed Forklift Operator - 2024
Languages
English
Native or Bilingual
Timeline
Produce Stocker
Walmart
01.2025 - 04.2025
Provider Service Member
Everise
09.2024 - 12.2024
Customer Service Associate (CSA)
Lowes
06.2023 - 04.2024
Machine Operator
Eaton
02.2023 - 05.2023
Cap II Associate
Walmart
01.2022 - 11.2022
Assembler
Caterpillar
01.2021 - 05.2021
Diploma - undefined
Eastern Wayne High School
Cybersecurity Fundamentals Certificate - Cybersecurity
Champlain College