Leslie M. Furr

Armed Security Professional with years of experience keeping high-traffic facilities safe. I specialize in hospital environments where things can go from quiet to critical in seconds. I’m trained to carry a sidearm, but my first move is always verbal de-escalation. I know how to handle aggressive patients, and crowded ERs without losing my cool or compromising safety. I am very thorough when it comes to report writing as any report can be held up in court.

Tactical Training: Armed Response, Defensive Tactics, Handcuffing, Taser.

De-escalation: CPI training, verbal judo, diffusing psych-related aggression.

Certifications: Armed PPSB (through the state of North Carolina)

Armed Security Professional with years of experience keeping high-traffic facilities safe. I specialize in hospital environments where things can go from quiet to critical in seconds. I’m trained to carry a sidearm, but my first move is always verbal de-escalation. I know how to handle aggressive patients, and crowded ERs without losing my cool or compromising safety. I am very thorough when it comes to report writing as any report can be held up in court.

Tactical Training: Armed Response, Defensive Tactics, Handcuffing, Taser.

De-escalation: CPI training, verbal judo, diffusing psych-related aggression.

Certifications: Armed PPSB (through the state of North Carolina)

• Provided transportation services to passengers, ensuring timely and safe journeys.
• Communicated effectively with passengers, providing courteous and professional customer service.
• Demonstrated flexibility in working hours to accommodate passenger needs and varying schedules.
• Ensured passenger safety and comfort by adhering to all road safety guidelines and providing a smooth and comfortable ride experience.
• Handled cash and maintained accurate records of fares and transactions.

• Assisted customers in finding products, answering inquiries, and making product recommendations.
• Processed customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Handled customer inquiries and requests via phone, email, and in-person with professionalism and courtesy.
• Collaborated with other store departments to coordinate special requests or accommodate customer needs.
• Responded to customer complaints and resolved issues promptly and to their satisfaction.