Lesli Lozier
Goldsboro
Summary
Proactive office manager skilled in financial task execution and data management. Known for optimizing workflows and ensuring compliance, ready to leverage expertise in enhancing operational efficiency and supporting organizational goals.
Overview
15
15
years of professional experience
Work History
Billing and Office Specialist
Parrish Tire Company
Smithfield, NC
11.2024 - Current
- Oversaw inventory management processes in AS400. Coordinated order completion in TireWeb and AS400 to enhance operational efficiency.
- Managed driver manifest processing and accurately recorded customer payments in spreadsheets to ensure financial accuracy.
- Oversaw daily cash and check deposit processes. Managed reconciliation of credit card reports to ensure accuracy. Facilitated issuance of credits or returns as required.
- Handled incoming phone calls and emails to support customer inquiries. Assisted customers with order processing, account management, and payment issues.
Laboratory Manager
MedLab Consulting, LLC
Raleigh, NC
03.2011 - 11.2024
- Analyzed and assessed data to ensure compliance with regulatory standards.
- Implemented and evaluated quality assurance initiatives to enhance service delivery and client satisfaction.
- Assisted in developing data management protocols to streamline reporting processes. Supported validation protocols to enhance data accuracy. Aided in establishing entry processes for efficient data handling.
- Developed comprehensive strategies aimed at optimizing operational workflows and elevating patient care standards.
Account Manager
Professional Data Management, Inc.
Goldsboro, NC
05.2024 - 10.2024
- Analyzed daily and monthly reports to assess denied insurance claims and payments.
- Resolved denied insurance claims through strategic use of insurance company and clearinghouse websites, ensuring accurate payment postings.
- Assisted patients by sending monthly statements. Communicated with patients and office staff to address billing inquiries.
- Streamlined information management to ensure timely billing and payment schedules for accounts and clients.
Patient Service Representative
Carenet Healthcare
San Antonio, TX
04.2023 - 09.2023
- Assisted in scanning completed forms for identification and insurance purposes. Organized and maintained patient document folders for easy access.
- Accessed patient information through multiple software platforms to uphold HIPAA compliance and protect sensitive data.
- Addressed patient inquiries and managed complaints to ensure issue resolution.
- Managed appointment scheduling and confirmations to ensure seamless interactions between patients and healthcare professionals.
Office Manager
Helping Hand Law Care, LLC
Goldsboro, NC
03.2021 - 11.2022
- Implemented systematic organization strategies to support performance objectives and maintain a professional work environment.
- Assisted in managing incoming correspondence and organizing files. Supported communication efforts by answering and forwarding calls. Created business letters and maintained accurate records.
- Executed payroll administration and organized employee personnel files to uphold compliance and accuracy.
- Facilitated efficient office operations by managing schedules and coordinating tasks for team members.
Education
Bachelor of Science - Psychology
North Carolina Wesleyan University
Rocky Mount05-2014
Bachelor of Arts - Criminal Justice
North Carolina Wesleyan University
Rocky Mount05-2014
High School Diploma -
Rosewood High School
Goldsboro06-2004
Skills
- Efficient data management
- Service excellence
- Strong organizational skills
- Detail-oriented approach
- Effective time management
- Consistent execution of financial tasks
Timeline
Billing and Office Specialist
Parrish Tire Company
11.2024 - Current
Account Manager
Professional Data Management, Inc.
05.2024 - 10.2024
Patient Service Representative
Carenet Healthcare
04.2023 - 09.2023
Office Manager
Helping Hand Law Care, LLC
03.2021 - 11.2022
Laboratory Manager
MedLab Consulting, LLC
03.2011 - 11.2024
Bachelor of Science - Psychology
North Carolina Wesleyan University
Bachelor of Arts - Criminal Justice
North Carolina Wesleyan University
High School Diploma -
Rosewood High School