Lesley Evans
Southport,NC
Summary
Dynamic Air Freight Manager with extensive experience at Kuehne + Nagel, Inc., excelling in freight rate negotiation and customs compliance. Proven track record of enhancing customer satisfaction through effective communication and timely delivery. Detail-oriented leader skilled in optimizing processes, driving operational efficiency, and fostering teamwork in high-pressure environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
33
33
years of professional experience
Work History
Air Export Manager
Kuehne + Nagel. Inc.
01.2018 - 08.2024
- Oversaw accurate documentation preparation to ensure timely clearance of cargo at destination ports.
- Analyzed internal processes regularly, identifying areas for improvement and driving continuous optimization efforts within the department.
- Resolved customer complaints effectively by addressing root causes promptly and implementing appropriate corrective measures.
- Enhanced customer satisfaction with timely delivery of shipments through diligent coordination and planning.
- Maintained updated knowledge of industry trends and regulatory changes, ensuring continued compliance and operational efficiency.
- Managed team of air export professionals, ensuring adherence to compliance regulations and company policies.
- Coordinated closely with warehouse teams to ensure proper handling, packaging, and labeling of air export shipments.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Calculated weight, volume or cost of goods to be moved.
- Added insurance coverage to protect interest of client and shipment from loss or damage during transit.
Air Freight Manager
Kuehne + Nagel, Inc.
03.1991 - 12.2017
- Worked closely with customs brokers to expedite clearance processes for imported/exported goods.
- Negotiated competitive rates with carriers, resulting in reduced shipping costs for the company.
- Conducted performance evaluations for staff members, identifying areas for improvement and professional development opportunities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Maintained comprehensive knowledge of relevant regulations governing international trade, ensuring compliance throughout all transactions.
- Established clear communication channels between departments, enhancing teamwork and expediting processes across the organization.
- Managed budgets effectively, controlling costs without compromising operational efficiency or customer satisfaction levels.
Education
High School Diploma -
East Mecklenburg High School
Charlotte, NC05.1983
Skills
- Freight rate negotiation
- Customs regulations compliance
- Air cargo security
- Export compliance
- Multitasking Abilities
- Detail-oriented
- International shipping
Timeline
Air Export Manager
Kuehne + Nagel. Inc.
01.2018 - 08.2024
Air Freight Manager
Kuehne + Nagel, Inc.
03.1991 - 12.2017
High School Diploma -
East Mecklenburg High School
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