LeShandra Jones
Hunt Military Companies
Jacksonville,NC
30
years of professional experience
Detail-oriented Administrative Professional experienced in customer service, recordkeeping, and office operations. Achieved efficient workflow support and accurate documentation through effective handling of resident requests and clear communication with residents, vendors, and supervisors. Focused on streamlining office processes and enhancing operational efficiency.
Work History
Administrator
10 Years 2 Months- Direct administrative support for resident services and daily office operations.
- Coordinate resident service request with community Supervisor and Manager.
- Manage resident inquiries while resolving concerns with professional customer service and accurate follow-up.
- Prepares service requests when residents call and dispatch to appropriate community technicians for completion, ensuring service requests are handled on an immediate basis if possible.
- Monitors operating system dispatch board to ensure work orders are meeting response and completion
requirements per site Facility Management Plan policy. - Support and ensures timely input, proper use, and full-utilization of on-site PC-based property management software systems including entering all resident requests into the facilities maintenance database.
- Perform administrative functions including but not limited to answering and screening telephone calls; typing and proofreading materials; generating reports from work order operating system; preparing routine correspondence; scheduling appointments; maintaining files and records; providing documentation for employees, visitors, and vendors to obtain identification for project access; and scheduling meeting rooms.
- Process invoices through purchase order operating system.
- Assisted in coordinating project HVAC replacements for housing development and service with contractors.
Office Manager
3 Years- Oversaw scheduling, calendar coordination, and meeting logistics for leadership and cross-functional staff.
- Managed office operations, coordinating administrative workflows and ensuring consistent support for project teams.
- Streamlined invoice processing, purchase orders, and vendor communications to improve accounts payable accuracy.
- Maintained organized project documentation, filing systems, and confidential records for easy retrieval.
- Generated and managed daily, weekly, and monthly reports; presentations, professional letters, and other files using Microsoft.
- Processed and prescreened over 30 confidential personal records to ensure compliance with company regulations as well as federal and state laws.
Administrative Clerk
4 Years- Managed correspondence, routed requests, and maintained accurate office records for command staff.
- Performed clerical and administrative duties for general and operational administration utilizing manual and automated information systems.
- Prepared Naval correspondence and messages, maintained directives, and prepared travel orders.
- Audited field service records and verified information contained in unit diary reports and personnel management reports.
- Prepared discharge and retirement documents and verified the accuracy of information contained in the MCTFC (Marine Corps Total Force System) databases.
- Performed all duties necessary to the efficient operation of a Marine Corps Post Office with included acceptance, sorting, manifesting, and dispatching all type of mail to include official mail.
Education
BBA - Management
Skills
Administrative support
MS office
Data entry
File management
Report generation
Vendor management
Customer service
Document control
Analytical thinking
Problem-solving
Verbal and written communication
Timeline
Administrator
Hunt Military Companies
08.2016 - CurrentRead More
Office Manager
The Haskell Company
06.2012 - 06.2015Read More
Administrative Clerk
United States Marine Corps
01.1997 - 01.2001Read More
American InterContinental University
BBA from Management
Read More