Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Academics And Achievements
Certification
Languages
Timeline
Generic

Leonard Amarante

Charlotte

Summary

My objective: is to secure a stable job that not only provides financial security but also offers the flexibility to continue my studies during my free time. I am committed to balancing my professional responsibilities with my educational pursuits, seeking an environment that supports my growth and allows me to achieve my academic goals while contributing effectively to the workforce.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Ramp

Piedmont Airlines
01.2024 - 01.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Customer Experience Manager

Boca Marina Restaurant
09.2022 - 11.2023
  • Managing social media platforms including Instagram, Google Business, and Facebook
  • Overseeing and operating Point of Sale (POS) systems like Clover
  • Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.

Assistant Chef

Bahia De Gracias
06.2018 - 01.2019
  • Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
  • Assisted head chef in cooking dishes according to ingredients.

Education

BOOTCAMP - Web Development

UNC Charlotte
Charlotte
06-2023

High School Diploma -

Legacy Early College
Greenville, SC
01.2022

Skills

  • Frontend Web developer
  • Digital Marketing
  • Conflict Resolution
  • Effective Multitasking
  • Bilingual

Accomplishments

  • Server and Customer Management: Provided exceptional customer service while managing servers in a fast-paced environment. Effectively resolved technical issues and maintained positive client relationships, contributing to a 20% improvement in customer satisfaction scores.



  • Web Development Achievements: Successfully completed multiple web development projects, earning recognition for delivering responsive and user-friendly applications. Awarded for excellence in project completion, demonstrating strong problem-solving skills and dedication.



  • Managing Social Media Platforms: Successfully increased engagement on Instagram, Google Business, and Facebook by implementing data-driven marketing strategies, leading to a 30% increase in customer interactions.

Hobbies and Interests


  • Web design: Fascinated by the intersection of technology and creativity, specifically in the realm of web design. Passionate about crafting user-friendly and visually appealing websites, utilizing my skills in HTML, CSS, and responsive design principles. Continuously staying up to date with web design techniques and UX/UI best practices to create immersive online experiences.


  • Personal Development: Committed to personal growth by maintaining a consistent fitness routine at the gym, in order to continue building my discipline, goal-setting, and dedication to self-improvement.


  • Marketing: Intrigued by the dynamic world of marketing and its power to shape perceptions, and build meaningful connections with target audiences. Exploring various marketing strategies, including digital marketing, content creation, and social media management. Constantly seeking opportunities to apply creative thinking and data-driven insights to develop effective marketing campaigns.

Academics And Achievements

  • High School Diploma, Successfully completed the requirements for a high school diploma, demonstrating dedication and commitment to academic pursuits.
  • Certificate of Excellence, Earned recognition for exceptional academic performance by achieving straight A's in every class, showcasing a consistent level of excellence across all subjects.
  • Certificate of Recognition for Lion of the Quarter, Acknowledged as the best performing scholar for the year, receiving this prestigious award for demonstrating outstanding academic achievements and exceptional contributions to the school community.
  • Honors Classes, Actively participated in rigorous 'Honors' level coursework, displaying a commitment to intellectual growth and challenging academic pursuits. This experience enhanced critical thinking skills and fostered a deeper understanding of the subjects studied.

Certification

  • UNC Charlotte Training - Web Developer

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Ramp

Piedmont Airlines
01.2024 - 01.2025

Customer Experience Manager

Boca Marina Restaurant
09.2022 - 11.2023

Assistant Chef

Bahia De Gracias
06.2018 - 01.2019

BOOTCAMP - Web Development

UNC Charlotte

High School Diploma -

Legacy Early College
Leonard Amarante