Leo Angus
Moyock
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Bahama Breeze / LongHorn Steakhouse
02.2026 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables simultaneously, maintaining high levels of customer satisfaction.
- Cultivated warm relationships with regular customers.
Shift Supervisor
Starbucks
Chesapeake, VA
08.2025 - 02.2026
- Supervising daily store operations, ensuring smooth workflows and adherence to Starbucks standards for quality, service, and cleanliness
- Managing cash handling, register reconciliation, and daily deposits with 100% accuracy
- Providing feedback to improve performance and uphold Starbucks' "Third Place" customer approach
- Fostering a positive and inclusive work environment, encouraging teamwork and professional growth
Barista/Barista Trainer
Starbucks
Virginia Beach, VA
09.2024 - 08.2025
- Created a welcoming learning environment, providing hands-on coaching and constructive feedback to ensure readiness and confidence
- Collaborated closely with store management to identify training gaps and implement onboarding improvements
Barista, Barista Trainer
Starbucks
New York, NY
08.2023 - 09.2024
- Trained new barista hires on company policies, procedures, and customer service standards
- Developed training materials and conducted hands-on sessions to impart coffee-making skills
- Provided ongoing support and mentorship to new team members, contributing to their successful integration into the team
Server
California Pizza Kitchen
Virginia Beach, VA
05.2022 - 08.2023
- Provided excellent table service, ensuring a positive dining experience for customers
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Demonstrated product knowledge and made menu recommendations to enhance customer satisfaction
Barista, Barista Trainer
Starbucks
Virginia Beach, VA
09.2020 - 05.2022
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Demonstrated expertise in using espresso machines, grinders, and other coffee-making equipment
- Provided exceptional customer service, customized orders, and ensured customer satisfaction.
Front House Employee
Chick-Fil-A
Virginia Beach, VA
12.2019 - 09.2020
- Handled cash transactions and maintained accurate cash drawer balances
- Demonstrated strong communication skills in addressing customer inquiries and concerns.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
First Colonial High School
Virginia Beach, VA06-2021
Skills
- Exceptional customer service
- Cash handling and POS proficiency
- Team collaboration and communication
- Training and development
- Excel in fast-paced settings
- Staff management
Timeline
Server
Bahama Breeze / LongHorn Steakhouse
02.2026 - Current
Shift Supervisor
Starbucks
08.2025 - 02.2026
Barista/Barista Trainer
Starbucks
09.2024 - 08.2025
Barista, Barista Trainer
Starbucks
08.2023 - 09.2024
Server
California Pizza Kitchen
05.2022 - 08.2023
Barista, Barista Trainer
Starbucks
09.2020 - 05.2022
Front House Employee
Chick-Fil-A
12.2019 - 09.2020
High School Diploma -
First Colonial High School