Lena Robinson
Spruce Pine,NC
Summary
Dedicated Direct Support Professional with a solid background in implementing individualized support plans and monitoring client progress. Skilled in crisis intervention and documentation management, ensuring safety and positive behavioral outcomes for clients.
Compassionate professional with expertise in patient-centered care and behavioral intervention strategies. Committed to promoting client independence and enhancing quality of life through effective documentation and individualized support.
Results-oriented Behavior Technician with experience in developing tailored care strategies through collaboration with multidisciplinary teams. Known for time management and commitment to maintaining a safe, therapeutic environment while delivering compassionate care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
RHA Health Services LLC
Burnsville, NC
04.2025 - 04.2026
- Assisted individuals with daily living skills to promote independence and enhance quality of life.
- Implemented individualized support plans, ensuring alignment with clients' personal goals and needs.
- Monitored client behavior, documenting changes and reporting concerns to supervisory staff for timely intervention.
- Collaborated with multidisciplinary teams to develop effective care strategies tailored to each client's unique requirements.
- Provided compassionate support to individuals with disabilities, enhancing daily living skills and promoting independence.
Behavior Technician
BeWise Behavior
Spruce Pine, NC
03.2024 - 04.2025
- Implemented individualized behavior intervention plans to promote skill development and positive behavior changes.
- Collaborated with multidisciplinary teams to assess client needs and adjust treatment strategies effectively.
- Monitored and documented client progress, ensuring accurate data collection for ongoing assessments.
- Monitored patient behavior and provided direct support in daily activities.
- Implemented behavioral intervention strategies to enhance patient coping skills.
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
- Developed visual schedules and other supports for clients requiring additional structure during daily activities, increasing independence levels over time.
- Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
- Increased patient engagement in therapy sessions through the use of personalized motivational strategies and rapport-building techniques.
- Conducted regular treatment reviews with clients and families, celebrating successes and collaboratively addressing ongoing challenges.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Implemented individualized behavior intervention plans to support clients' developmental goals.
Program Coordinator
Project Challenge North Carolina
Spruce Pine, NC
03.2023 - 03.2024
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Ensured compliance with funding requirements through meticulous record-keeping and reporting.
- Developed and maintained project schedules to enhance operational efficiency.
- Coordinated program activities, ensuring alignment with project goals and timelines.
Education
High School Diploma -
North Henderson High School
Hendersonville, NC06.2007
Skills
- Effective time management
- Safety protocols knowledge
- Behavioral intervention strategies
- Client assistance
- Medication management
- Patient-centered care
- CPR/AED certification
- Behavioral intervention
- Client documentation management
- Understanding of disability issues
- Rapid skill acquisition
- Healthcare services
Certification
- CPR/First Aid certification
- Medication Administration
Languages
English
Full Professional
Timeline
Direct Support Professional
RHA Health Services LLC
04.2025 - 04.2026
Behavior Technician
BeWise Behavior
03.2024 - 04.2025
Program Coordinator
Project Challenge North Carolina
03.2023 - 03.2024
High School Diploma -
North Henderson High School