Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LEIGH ANN WALDROOP

Franklin

Summary

I want to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Crossmark

Merchandising
Western North Carolina
01.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Certified Nurse Assistant

Mountain Lakes Medical Center
Clayton, Ga
02.2016 - 02.2022
  • Assisted with patient care activities, ensuring comfort and safety during daily routines.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Collaborated with healthcare team to develop individualized care plans for patients.
  • Educated patients and families on health maintenance and disease prevention strategies.
  • Documented patient progress accurately in electronic health records system.
  • Implemented infection control measures, enhancing safety standards within the facility.
  • Facilitated communication between patients, families, and healthcare professionals to ensure cohesive care delivery.
  • Improved patient satisfaction by providing compassionate and attentive care.
  • Participated in regular interdisciplinary meetings to discuss individual patient care plans, offering suggestions for improvement based on clinical observations.

Customer Service Representative and Technical Support

Drake Software Inc.
01.2010 - 01.2015
  • Answered inbound customer calls in a call center environment and also technical support. Some outbound sales. I spent the last three years working from home in the same position.

Office Manager

Appalachian Log Homes
01.2003 - 01.2008
  • Customer service, billing, scheduling. Computer work.

Education

Associates - Cosmetology

Tri-County Community College
10.2003

High School Diploma - undefined

Hayesville High School
05.2001

Certification - Housing Management

US Career Institute
Online
01-2022

Skills

  • Strong organizational skills
  • Goal-oriented problem solving
  • Consistently meet high goals
  • Excellent Customer Service skills
  • Love to make a difference
  • Problem-solving
  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude

Certification

I have five certifications in Customer Service and data entry. I have continued my education and achieved certification and diplomas in several different areas.

Timeline

Crossmark

Merchandising
01.2020 - Current

Certified Nurse Assistant

Mountain Lakes Medical Center
02.2016 - 02.2022

Customer Service Representative and Technical Support

Drake Software Inc.
01.2010 - 01.2015

Office Manager

Appalachian Log Homes
01.2003 - 01.2008

High School Diploma - undefined

Hayesville High School

Associates - Cosmetology

Tri-County Community College

Certification - Housing Management

US Career Institute
LEIGH ANN WALDROOP