Leigh Thompson
Morganton,NC
Summary
Compassionate Certified Medical Assistant with extensive experience at UNC BR Morganton Internal Medicine. Skilled in patient care and medication administration, I excel in creating welcoming environments and improving patient satisfaction. Adept at multitasking and maintaining HIPAA compliance, I ensure optimal outcomes through meticulous attention to detail and effective communication.
Overview
36
36
years of professional experience
Work History
Certified Medical Assistant
UNC BR Morganton Internal Medicine
04.2017 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Medical Assistant
Burke Primary Care
04.2011 - 04.2017
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Assistant Deli/Bakery Manager
Harris Teeter
08.1989 - 06.2011
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Education
Associate of Applied Science - Medical Assistant
Western Piedmont Community College
Morganton, NC05-2011
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Medication administration
- Vital sign monitoring
- Patient documentation
- Attention to detail
- Multitasking and organization
- Basic life support
Timeline
Certified Medical Assistant
UNC BR Morganton Internal Medicine
04.2017 - Current
Certified Medical Assistant
Burke Primary Care
04.2011 - 04.2017
Assistant Deli/Bakery Manager
Harris Teeter
08.1989 - 06.2011
Associate of Applied Science - Medical Assistant
Western Piedmont Community College
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