Leif Romero
Waynesville
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
13
13
years of professional experience
2004
2004
years of post-secondary education
Work History
Sales Representative
Turbo Debt
Jacksonville
2022.02 - Current
- Engaged clients through effective communication and relationship building.
- Provided accurate information regarding debt relief options and services.
- Assisted clients in completing application forms for financial assessment.
- Educated clients on the benefits of debt management programs.
Sales Representative
Real Advisors
Jacksonville
2018.08 - 2022.02
- Engaged clients through effective communication and relationship building.
- Cold Calling: Made unsolicited calls to prospects to discuss real estate opportunities and introduce mentoring services.
- Consultation Sessions: Conducting one-on-one phone calls to assess the needs of mentees and provide tailored guidance
- Goal Setting: Helping mentees establish clear, achievable goals related to their real estate endeavors
- Follow-Up Communication: Keeping in touch with leads and current mentees to provide ongoing support and motivation.
Collections Agent
RMA
Jacksonville
2012.08 - 2017.11
- Managed inbound and outbound communication with customers regarding account status.
- Conducted thorough account reviews to identify collection opportunities and issues.
- Negotiated payment arrangements to facilitate timely debt resolution with clients.
Education
Nathan Bedford Forest High School
Jacksonville, FLSkills
- Communication Skills The ability to articulate ideas clearly and persuasively, along with active listening to understand customer needs
- Empathy and Rapport Building Understanding customer emotions and building trust to foster strong relationships
- Product Knowledge and Problem-Solving In-depth knowledge of products or services to effectively address customer questions and provide solutions
- Resilience and Goal Orientation Maintaining a positive attitude in the face of challenges and being focused on achieving sales targets
Timeline
Sales Representative
Turbo Debt
2022.02 - Current
Sales Representative
Real Advisors
2018.08 - 2022.02
Collections Agent
RMA
2012.08 - 2017.11
Nathan Bedford Forest High School