Summary
Overview
Work History
Education
Skills
Awards
Timeline
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LEIF JOHNSON

Winnabow,NC

Summary

Results-driven tech sales executive with a proven track record in IT solution sales, managed services, and consulting. Expert in driving sales and building client relationships through a customer-focused approach and technical expertise.

Overview

6
6
years of professional experience

Work History

Business Consultant

TPx Communications
01.2025 - Current
  • Full Sales cycle for new business
  • Analyzed client business processes to identify areas for improvement and streamline operations.
  • Developed strategic recommendations that enhanced operational efficiency and reduced costs.
  • Collaborated with cross-functional teams to implement innovative solutions tailored to client needs.
  • Conducted market research to support data-driven decision-making for client projects.
  • Facilitated workshops to engage stakeholders in identifying challenges and brainstorming solutions.

Associate Sales Manager

Concentrix
01.2023 - 09.2024
  • Led and supervised a multifaceted team of 11 members across four territories and two countries
  • Maintained a high level of performance, consistently exceeding expectations with quarterly scores at or above 85%
  • Developed and implemented sales strategies to enhance team performance and drive revenue growth.
  • Crafted persuasive presentations targeting potential clients, showcasing the benefits of our offerings
  • Successfully guided and empowered team members to surpass revenue targets
  • Developed sales projections and timetables to align with productivity objectives
  • Led sales initiatives to enhance team performance and achieve revenue targets.

Senior Account Manager

Concentrix
10.2021 - 12.2022
  • Managed a book of 30 clients. Consistently achieved an average attention rate of 87-95%, with a yearly contract growth rate of 27%, while maintaining low churn.
  • Developed personalized performance metric reports for clients that highlighted growth in sales volume and ROI
  • Created, executed, and presented strategies to enhance customer satisfaction through the creation of personalized renewal plans to executive management and 'C' level decision-makers and influencers
  • Engaged in comprehensive discussions with clients to address RFP scope and strategic requirements
  • Managed client relationships, ensuring satisfaction and retention through proactive communication and support.
  • Developed strategic account plans, aligning client objectives with company offerings to drive revenue growth.

Account Executive

Otter
07.2021 - 10.2021
  • Successfully secured net new customers by executing complete sales process
  • Conducted sales presentations and product demos for prospective clients
  • Cultivated client relationships, enhancing customer satisfaction and retention rates.
  • Developed tailored marketing strategies to drive product adoption and engagement.

Business Development Representative

Untappd
09.2019 - 07.2021
  • 80-100 Cold calls per day with expectation of 5 new meetings per day with 3 of them AE qualified.
  • Conducted in-depth evaluations with prospects to qualify sales calls for AE partners
  • Collaborated with cross-functional teams to enhance product offerings and customer satisfaction.
  • Utilized CRM tools to track sales activities and manage client interactions efficiently.
  • Analyzed sales data to refine strategies and improve lead generation processes.
  • Mentored junior team members on best practices for client engagement and relationship management.
  • Developed and nurtured relationships with key clients to drive revenue growth.
  • Conducted market research to identify new business opportunities and trends.

Education

Associate of Arts - Psychology

Harrisburg Area Community College
Harrisburg, PA
05.2014

Skills

  • Experience with Azure cloud solutions
  • Cloud computing proficiency
  • Experience with Microsoft support services
  • Effective team management
  • Proficient with Microsoft Co-Pilot
  • Client relationship management
  • Salesforce proficiency
  • Experienced with Salesloft platform
  • Proficient with Outreach
  • Proficient in ZoomInfo
  • Team motivation techniques
  • Effective sales presentations
  • New client engagement

Awards

Concentrix Sales Amplifier Award, Q2 2022, Concentrix Sales Leader Award, Q4 2023, Untappd Culture Award for Collaboration & Resilience, Q4 2020

Timeline

Business Consultant

TPx Communications
01.2025 - Current

Associate Sales Manager

Concentrix
01.2023 - 09.2024

Senior Account Manager

Concentrix
10.2021 - 12.2022

Account Executive

Otter
07.2021 - 10.2021

Business Development Representative

Untappd
09.2019 - 07.2021

Associate of Arts - Psychology

Harrisburg Area Community College

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