Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leeda Curry

Brasstown

Summary

Dynamic Patient Service Representative with a proven track record at Erlanger Western Carolina Hospital, excelling in customer service and HIPAA compliance. Enhanced patient flow through streamlined registration processes, significantly reducing wait times. Skilled in insurance verification and adept at fostering effective communication between patients and medical staff.

Overview

33
33
years of professional experience

Work History

Patient Service Representative

Erlanger Western Carolina Hospital
08.2023 - Current
  • Managed patient inquiries and appointment scheduling using electronic health record systems.
  • Coordinated communication between patients and medical staff to enhance service delivery.
  • Streamlined registration processes, improving patient flow and reducing wait times.
  • Trained new team members on operational procedures and customer service best practices.

HAYESVILLE ELEMENTARY SCHOOL RECEPTIONIST

Clay County Schools
09.2008 - 04.2022
  • Greeted and assisted visitors, creating welcoming environment for students and parents.
  • Managed phone calls, directing inquiries to appropriate staff or departments.
  • Maintained student records and attendance logs with accuracy and confidentiality.
  • Coordinated communication between faculty, staff, and parents regarding school events.
  • Coded payroll for 72 employees for 12 years an 35 employees for 2.

ER Admissions Clerk and Medical Records Assistant

Chatuge Regional Hospital
05.1992 - 04.1995

Checked in and out patients from the ER.

Managed all Medical records for patients.

Education

No Degree - Substitute Certificate

Tri County Community College
Murphy, NC

High School Diploma -

Towns County High School
Hiawassee, GA
05-1992

Skills

  • Customer service
  • HIPAA compliance
  • Insurance verification
  • Insurance verifying

Timeline

Patient Service Representative

Erlanger Western Carolina Hospital
08.2023 - Current

HAYESVILLE ELEMENTARY SCHOOL RECEPTIONIST

Clay County Schools
09.2008 - 04.2022

ER Admissions Clerk and Medical Records Assistant

Chatuge Regional Hospital
05.1992 - 04.1995

No Degree - Substitute Certificate

Tri County Community College

High School Diploma -

Towns County High School
Leeda Curry