Lee Ann Perez
Clemmons
Summary
Compassionate and experienced Medical Assistant with over 20 years of experience in high-pressure environments. Demonstrated expertise in delivering outstanding patient care and maintaining accurate medical records. Committed to upholding safety and sanitation standards. Authorized for employment in the US across various organizations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
Hawthorne OBGYN
Winston-Salem, NC
02.2026 - Current
- Assisted in patient intake processes and recorded vital signs accurately.
- Conducted routine laboratory tests and processed specimens following safety protocols.
- Implemented patient follow-up procedures to ensure continuity of care after visits.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
- Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
- Prepared examination rooms and ensured all necessary medical supplies were stocked.
- Supported physicians during examinations by providing necessary instruments and information.
- Educated patients on pre-visit instructions and post-care procedures effectively.
- Collaborated with nursing staff to streamline patient flow and enhance service delivery.
Certified Clinical Medical Assistant
University of Florida Student Healthcare Center
Gainesville, FL
09.2022 - 02.2026
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Managed patient scheduling and maintained accurate medical records using electronic health record systems.
- Educated patients on health maintenance and disease prevention, enhancing overall wellness awareness.
- Monitored patient vital signs and communicated results to clinical staff for timely decision-making.
- Trained new medical assistants in clinical procedures and administrative protocols, fostering team competency.
- Implemented infection control measures, contributing to a safe environment for patients and staff alike.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Prepared and administered medications to alleviate patient symptoms.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
Certified Medical Assistant
Hawthorne OBGYN
Winston-Salem, NC
06.2016 - 09.2022
- Administered patient assessments and vital sign checks to ensure accurate health monitoring.
- Scheduled appointments and managed patient flow to optimize clinic efficiency.
- Assisted in procedures, providing support to physicians during examinations and treatments.
- Educated patients on treatment plans, medications, and preventative care protocols.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Certified Medical Assistant
BayCare Medical Group
Tampa, FL
05.2014 - 06.2016
- Maintained electronic health records for compliance with regulatory standards and improved data accuracy.
- Coordinated communication between patients and healthcare teams to enhance service delivery.
- Mentored junior staff on best practices in patient care and administrative procedures.
- Implemented process improvements that streamlined clinic operations and reduced wait times.
- Assisted in procedures, providing support to physicians during examinations and treatments.
- Educated patients on treatment plans, medications, and preventative care protocols.
- Administered patient assessments and vital sign checks to ensure accurate health monitoring.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Assistant
Tampa Medical Group
Tampa, FL
04.2004 - 05.2014
- Assisted physicians with patient examinations, ensuring efficient flow of medical procedures.
- Prepared and administered medications as directed by healthcare providers, maintaining compliance with safety protocols.
- Coordinated patient appointments and follow-ups to enhance overall patient experience and satisfaction.
- Educated patients on treatment plans and preventive care, fostering better health management practices.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
Education
Medical Assistant Diploma in Healthcare - Healthcare
Concorde Career Institute
Tampa, FL04.2004
Skills
- Blood pressure monitoring
- Venipuncture
- Vital signs monitoring
- HIPAA compliance
- Minor surgical assistance
- Patient confidentiality
- Electronic health records
- Specimens collection and processing
- Clinical documentation
- Vital sign monitoring
- IV insertion
- Phlebotomy techniques
- Sterilization techniques
- Patient scheduling
- Immunization administration
- Document filing
- Medical terminology
- Healthcare ethics
- Preventive care
- Inventory management
- Medical equipment maintenance
- EKG monitoring
- Drug screening
- Needs assessments
- Urinalysis procedures
- OB and GYN assistance
- Vital signs measurement
- Customer service
- Reliable team player
- Compassionate
- Maintaining confidentiality
- CPR
- Adaptable
- Electronic medical records
- Conflict resolution
- Procedure assistance
- Inventory and supply management
- Fluent in English and Spanish
Certification
- NHA - CCMA - Certified Clinical Medical Assistant - Current
- BLS/CPR - Current
Languages
Spanish
Native or Bilingual
Timeline
Clinical Medical Assistant
Hawthorne OBGYN
02.2026 - Current
Certified Clinical Medical Assistant
University of Florida Student Healthcare Center
09.2022 - 02.2026
Certified Medical Assistant
Hawthorne OBGYN
06.2016 - 09.2022
Certified Medical Assistant
BayCare Medical Group
05.2014 - 06.2016
Medical Assistant
Tampa Medical Group
04.2004 - 05.2014
Medical Assistant Diploma in Healthcare - Healthcare
Concorde Career Institute