Professional Summary
Overview
Work History
Education
Skills
Timeline

LEE PALMER

Full Circle (CIC)
Grandy
15
years of professional experience
  • Executive leader with deep experience driving organizational success and fostering collaboration. Skilled in strategic planning, financial oversight, and stakeholder engagement. Known for adaptability, resilience, and delivering results in charitable and educational environments. Strong interpersonal skills, effective communicator, and results-driven approach. High level of knowledge and experience of educational pathways to work, including higher education and workforce. A competent individual passionate about making a difference and supporting young people to achieve work life success. A strong data-informed decision maker with the ability to analyze and inform strategies, and develop emotional connections to any organization.

Work History

Director

2 Years 4 Months
Full Circle (CIC) | 04.2024 - Current
  • Assisted in developing strategic initiatives to enhance operational efficiency.
  • Supported project management tasks, ensuring adherence to timelines and deliverables.
  • Conducted market research to inform strategy development and decision-making processes.
  • Collaborated with cross-functional teams to align on business objectives and goals.
  • Led cross-functional teams to enhance project delivery and operational efficiency.
  • Cultivated partnerships with stakeholders to align strategies with company goals.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.

Director of Operations

3 Years 7 Months
YE / Junior Achievement (NGO) | 09.2020 - 04.2024
  • Streamlined operational processes to enhance efficiency and reduce turnaround times.
  • Developed and implemented training programs for staff to improve service delivery.
  • Analyzed performance metrics to identify areas for improvement and optimize resource allocation.
  • Coordinated cross-functional teams to ensure alignment on project objectives and timelines.
  • Oversaw budget management, ensuring cost-effectiveness in program execution.
  • Cultivated partnerships with stakeholders to enhance community engagement initiatives.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Led strategic initiatives to enhance youth entrepreneurship programs and foster community partnerships.
  • Developed and implemented operational plans to improve program delivery and participant engagement.
  • Mentored staff and volunteers, fostering a collaborative environment that promoted professional growth and development.
  • Evaluated program effectiveness, utilizing data analysis to drive continuous improvement in service delivery.
  • Directed marketing strategies to raise awareness of organizational mission and increase participation in programs.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.

Senior NGO Consultant

5 Years 11 Months
FT Consultancy | 09.2014 - 08.2020
  • Led strategic initiatives to enhance program effectiveness and stakeholder engagement.
  • Developed comprehensive project plans aligning with organizational objectives and community needs.
  • Mentored junior consultants, fostering professional growth and improving team performance.
  • Conducted in-depth analysis of program outcomes, driving data-informed decision-making processes.
  • Oversaw fundraising efforts, securing resources for educational programs through grant writing and donor cultivation.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
  • Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Secured substantial funding for new projects by cultivating relationships with key donors and stakeholders.

Director

2 Years 7 Months
Save the Children (NGO) | 01.2012 - 08.2014
  • Collaborated with cross-functional teams to align on business objectives and goals.
  • Engaged with stakeholders to align organizational goals with community needs and market trends.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Led successful fundraising campaigns, securing critical resources for program development and expansion.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Increased organizational efficiency by streamlining processes and implementing new systems.
  • Improved stakeholder relationships and trust by maintaining transparent communication channels.
  • Achieved notable increases in public awareness through innovative social media strategies.
  • Expanded organization's outreach, executing strategic partnerships with local and international NGOs.
  • Fostered culture of continuous improvement, introducing regular feedback mechanisms for staff and volunteers.

Education

Bachelor of Arts - Education

University of Wolverhampton | Wolverhampton, UK | 07-2006

Bachelor of Arts - Education & Psychology (International Teaching)

University of Amsterdam | Amsterdam, The Netherlands | 07-2006

Master of Science - Education For Sustainability (NGO)

London Southbank University | London, UK | 07-2009

Master of Science - Teacher Training (High School English)

University of Greenwich | London, UK | 07-2009

Master of Science - Psychology

University of Bristol | Bristol, UK | 07-2021

Skills

Community engagement
Program management
Strategic planning
Project management
Operations management
Budgeting and financial management
Stakeholder relations
Fundraising
Consulting
Education

Timeline

Director

Full Circle (CIC)
04.2024 - CurrentRead More

Director of Operations

YE / Junior Achievement (NGO)
09.2020 - 04.2024Read More

Senior NGO Consultant

FT Consultancy
09.2014 - 08.2020Read More

Director

Save the Children (NGO)
01.2012 - 08.2014Read More

University of Wolverhampton

Bachelor of Arts from Education
Read More

University of Amsterdam

Bachelor of Arts from Education & Psychology (International Teaching)
Read More

London Southbank University

Master of Science from Education For Sustainability (NGO)
Read More

University of Greenwich

Master of Science from Teacher Training (High School English)
Read More

University of Bristol

Master of Science from Psychology
Read More
LEE PALMER