LeAnn Burgess
Maiden
Summary
Dedicated customer service professional with strong cash handling and communication skills. Proven ability to train and support team members, ensuring operational efficiency and high-quality service.
Overview
4
4
years of professional experience
Work History
Certified Trainer
Chick-fil-A
2021.12 - 2026.02
- Provided excellent customer service in a high-volume, fast-paced environment
- Operated POS systems and handled cash transactions accurately - Trained new team members on front-of-house operations, procedures, and customer service standards
- Demonstrated leadership by guiding and supporting team members during shifts
- Trained team members when first starting
- Effectively de-escalated customer concerns and resolved issues professionally
- Maintained a clean, organized, and efficient work environment
Education
High School Diploma -
Thomas Jefferson Classical Academy
Mooresboro, NCSkills
- - Customer Service
- - Cash Handling & POS Systems
- - Conflict Resolution & De-escalation
- - Strong Communication Skills
- - Team Leadership & Training
- - Time Management & Punctuality
- - Ability to Work in Fast-Paced Environments
Timeline
Certified Trainer
Chick-fil-A
2021.12 - 2026.02
High School Diploma -
Thomas Jefferson Classical Academy