Leah Prastaro
Matthews
Summary
Dynamic sales associate with proven expertise in customer service and problem-solving at Walmart. Skilled in cash handling and fostering customer relationships, I excel in high-pressure environments. Committed to teamwork and maintaining store appeal, I consistently enhance customer experiences and drive repeat business.
Overview
12
12
years of professional experience
Work History
Sales Associate
Walmart
01.2024 - 10.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Rack Room
04.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Subway
01.2013 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Commonwealth High School
Charlotte, NCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Walmart
01.2024 - 10.2024
Sales Associate
Rack Room
04.2023 - 02.2024
Cashier
Subway
01.2013 - 10.2022
High School Diploma -
Commonwealth High School
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