Leah Plisko
Mooresville
Summary
Experienced with team leadership, customer service, and operational management. Utilizes strong problem-solving skills to maintain high standards and address issues promptly. Track record of fostering collaborative environment, ensuring efficient and effective operations.
Overview
7
7
years of professional experience
Work History
Manager on Duty
JOANN Fabrics and Crafts
01.2021 - 06.2025
- Fulfilled both assistant store manager and inventory coordinator responsibilities.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Received and merchandised product in a timely manner.
Team Member
JOANN Fabrics and Crafts
06.2020 - 01.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Administrative Assistant
Plisko Service Solutions
04.2018 - 04.2020
- Digitized paper invoices, billed customers, and received payments via the phone.
- Maintained office cleanliness and stocked supplies.
- Obtained electrical permits for work sites.
Education
Elementary Education
Queens University of Charlotte
CharlotteSkills
- Customer service focus
- Customer service
- Staff management
- Goal oriented
- Task delegation
- Inventory oversight
Timeline
Manager on Duty
JOANN Fabrics and Crafts
01.2021 - 06.2025
Team Member
JOANN Fabrics and Crafts
06.2020 - 01.2021
Administrative Assistant
Plisko Service Solutions
04.2018 - 04.2020
Elementary Education
Queens University of Charlotte
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