Leah Melton
Kannapolis
Summary
Dynamic Office Administrative Assistant with proven expertise at Johnson Concrete Products in office management and customer service. Recognized for meticulous attention to detail and effective communication, I excel in preparing documents and managing financial transactions. A quick learner, I consistently enhance operational efficiency and foster positive client relationships.
Overview
11
11
years of professional experience
Work History
Office Administrative Assistant
Johnson Concrete Products
Concord
05.2022 - 04.2026
- Managed office duties, ordered materials, organized workspaces, responded to emails, and made phone calls to streamline daily operations.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Created expense reports, tracked invoices, and processed payments to ensure accurate financial records.
- Processed invoices, bills of lading, and other documents related to truck dispatching to maintain compliance with regulations.
- Managed shipment paperwork and ensured compliance with regulations.
- Responded promptly to customer inquiries via email or phone.
Office Assistant
FoodLion
Concord
09.2021 - 05.2022
- Managed front end operations, overseeing money handling, bank deposits, customer service, tills, and cashiers.
- Assisted customers with check cashing, bill payment, and money orders, ensuring accurate transactions and customer satisfaction.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Assisted in onboarding new employees by providing orientation materials and training resources.
Donor Center Technician
Talecris Plasma Resources
Kannapolis
12.2019 - 09.2021
- Collected and processed plasma donations from donors in a safe environment.
- Maintained accurate records of donor information and donation details, ensuring compliance with regulatory standards.
- Monitored donor reactions during plasma collection and provided assistance, ensuring donor safety and comfort.
- Educated donors about donation process and post-donation care, enhancing donor understanding and experience.
- Conducted required safety checks to ensure compliance with all regulations.
- Checked hemoglobin levels of individuals prior to blood donation.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Reviewed donor files for accuracy and completeness prior to donation process.
Retail employee
Great Wolf Lodge
Concord
02.2019 - 07.2019
- Learned new skills in various lodge areas and maintained cleanliness.
- Assisted guests with inquiries about services and facilities.
- Maintained cleanliness and organization of retail merchandise displays.
- Operated point-of-sale system for customer transactions.
Order Processing
Stanley Black and Decker Warehouse
Stanley
04.2018 - 10.2018
- Selected and packed customer orders, ensuring accuracy and efficiency to meet delivery timelines.
- Utilized a hand-held scanner to process orders for shipping.
- Labeled packages with customer information, facilitating smooth loading and accurate delivery.
- Inspected products for quality, preventing defects from reaching customers.
- Transported products via conveyor belt system throughout the warehouse.
- Followed safety protocols to ensure a secure work environment.
Office/Cashier Team Lead
Food Lion
Kannapolis
11.2014 - 05.2018
- Managed cash, credit, and debit transactions efficiently in a fast-paced environment.
- Processed customer transactions efficiently and accurately at Food Lion.
- Operated point-of-sale systems effectively for transaction management.
- Assisted customers with product inquiries and provided excellent service.
- Addressed customer issues promptly, contributing to a positive shopping experience.
- Maintained cleanliness and organization of the checkout area consistently.
- Executed opening and closing duties, including counting register money and preparing deposit slips.
- Collaborated with other departments within the store during busy periods.
Education
High School -
South Rowan High School
China Grove, NC06-2014
Skills
- Office management
- Data entry
- Attention to detail
- Customer service
- Effective communication
- Quick learner
- Reliable and dependable
Hobbies and Interests
- Forensic Science
- Photography
- Traveling
- Nascar
- Painting
- Learning new hobbies
References
- Heather Elkin, 980-234-6518
- Louisie Pair, 704-795-8860
Timeline
Office Administrative Assistant
Johnson Concrete Products
05.2022 - 04.2026
Office Assistant
FoodLion
09.2021 - 05.2022
Donor Center Technician
Talecris Plasma Resources
12.2019 - 09.2021
Retail employee
Great Wolf Lodge
02.2019 - 07.2019
Order Processing
Stanley Black and Decker Warehouse
04.2018 - 10.2018
Office/Cashier Team Lead
Food Lion
11.2014 - 05.2018
High School -
South Rowan High School