Leah Cook
Mooresville
Summary
Administrative professional with a proven track record at The Goddard School, excelling in office administration and customer service. Skilled in Microsoft Office and adept at multitasking, I implemented organizational improvements that enhanced document retrieval efficiency. My strong communication and attention to detail ensure seamless operations and exceptional support for staff and families.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
The Goddard School
Mooresville
11.2018 - Current
- Organized executive calendars and scheduled meetings to optimize time management and resource allocation.
- Prepare correspondence, attendance reports, and operational reports using Excel and Word.
- Maintain student and staff records, enrollment documentation, and confidential files.
- Provided front-desk reception and multi-line phone support, ensuring professional interactions with parents, staff, vendors, and contractors.
- Process invoices, purchase requests, and supply orders; track expenses and coordinate with vendors.
- Implemented filing and organizational improvements that enhanced document retrieval efficiency.
Supervisor / Medication Technician
Carillon Assisted Living
Mooresville
12.2015 - 09.2018
- Supervised daily floor operations, staff scheduling, and resident care coordination in a licensed assisted-living environment.
- Administered medications per protocols, maintained accurate medication logs, and supported regulatory compliance.
- Trained and mentored staff on documentation, safety procedures, and customer service standards.
- Managed incident reporting, resident records, and communication with families and healthcare providers.
- Assisted with supply ordering, invoice tracking, and inventory control.
Education
Some College (No Degree) -
Mitchell Community College
Statesville, NCSkills
- Office administration
- Front-desk reception
- Document control
- Records retention
- Microsoft Office
- Excel
- Word
- Outlook
- PowerPoint
- Data entry
- Scheduling
- Calendar management
- Customer service
- Attention to detail
- Multitasking
- Prioritization
- Effective communication
- Team collaboration
Timeline
Administrative Assistant
The Goddard School
11.2018 - Current
Supervisor / Medication Technician
Carillon Assisted Living
12.2015 - 09.2018
Some College (No Degree) -
Mitchell Community College