Leah Collins
Elizabeth City
Summary
Dynamic professional with extensive experience in courtroom procedures and inmate supervision at Pasquotank County Sheriff's Office. Proven ability in crisis management and conflict resolution, ensuring safety and order. Skilled in Microsoft programs and records management, consistently delivering exceptional service and support in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Court Security
Pasquotank County Sheriff's Office
07.2022 - Current
- Providing order and protection in the courtroom; Enforcing and adhering to courtroom rules and procedures; Escorting judges, jurors, witnesses, plaintiffs, and defendants in the courtroom; Acting as head bailiff; Transporting inmates from the detention center to the courthouse; Supervising activities of inmates; Ensuring safe contact between inmates and their attorneys.
Customer Lead
Food Lion
05.2017 - 09.2024
- Providing prompt, accurate and friendly service when engaging customers; Scanning orders and processing payments; Retrieving carts from outside and returning them to the store; Performing money order and lottery transactions; following store procedure when handling different forms of payment; Ensuring smooth function of self-check-out machines and correcting frequent system malfunctions.
Probation Officer
North Carolina Department of Public Safety
10.2021 - 01.2022
- Supervising sentenced offenders; Providing corrections and prevention programs; Making sentenced recommendations to the courts; Attending trainings for job improvement.
Intern
North Carolina Department of Public Safety
02.2021 - 04.2021
- Observed the crime lab and how logistics and human resources work through the SBI. Walked through the different aspects of
Intern
Pasquotank County Sheriff's Office
05.2020 - 08.2020
- Riding along and experiencing the day to day of the deputies. Learning how to run tags, identify fictitious tags, how to use RMS (Records Management Systems); Observing traffic stops; Experiencing IVC (involuntary commitment) transports, meetings with the magistrate and evictions; Serving subpoenas and participating in community events; Processing evidence; Observing interviews; Writing warnings and citations.
Cashier
Cook Out
08.2016 - 02.2017
- Providing accurate and friendly service to customers; Receiving and processing payments; Making sure the front of the house remains clean; Handling food; Preparation and stocking of the milkshake cart.
Education
Basic Law Enforcement Training Certification -
College of The Albemarle
Elizabeth City05.2023
Bachelor of Science - Criminal Justice, Sociology
Elizabeth City State University
Elizabeth City, NC05.2021
Skills
- Microsoft programs
- Courtroom procedures
- Inmate supervision
- Transporting inmates
- Crisis management
- Customer service
- Conflict resolution
- Time management
- Multi-tasking
- Reading
- Problem solving
- Records management
- Team leadership
Affiliations
MEMBER, Zeta Phi Beta Sorority, Inc. Elizabeth City State University // April, 2019
EDUCATION
HONORS: Dean’s List Fall 2018, Honor Roll Spring 2019-Fall 2019, Chancellor’s List Spring 2020, Chancellor’s List Fall 2020.
Timeline
Court Security
Pasquotank County Sheriff's Office
07.2022 - Current
Probation Officer
North Carolina Department of Public Safety
10.2021 - 01.2022
Intern
North Carolina Department of Public Safety
02.2021 - 04.2021
Intern
Pasquotank County Sheriff's Office
05.2020 - 08.2020
Customer Lead
Food Lion
05.2017 - 09.2024
Cashier
Cook Out
08.2016 - 02.2017
Basic Law Enforcement Training Certification -
College of The Albemarle
Bachelor of Science - Criminal Justice, Sociology
Elizabeth City State University
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