Leah Chiasson
Jacksonville
Summary
Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
3
3
years of professional experience
Work History
Team Member
Cava Grill
Jacksonville, NC
11.2025 - Current
- Prepared food items according to recipes and presentation standards.
- Delivered exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of workstations and dining areas.
Assistant Teacher
Kid City USA
Jacksonville, NC
07.2025 - 11.2025
- Assisted in implementing lesson plans and classroom activities to support children's learning objectives.
- Collaborated with lead teachers to create engaging educational materials tailored to diverse learning needs.
- Supported daily classroom management, fostering a positive and inclusive environment for all students.
- Monitored student progress and provided feedback to enhance individual learning experiences.
Front of House Employee
McAlister's Deli
Bedford, IN
04.2024 - 07.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Crew Member
Wendy's
Bedford, IN
05.2023 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bedford North Lawrence High School
Bedford, INSkills
- Strong work ethic
- Problem-solving
- Customer service
- Team collaboration
- Multitasking and organization
- Cash handling proficiency
- Professional appearance
- Basic math
- Time management
- Clear communication
- Health and safety
- Punctuality and reliability
Timeline
Team Member
Cava Grill
11.2025 - Current
Assistant Teacher
Kid City USA
07.2025 - 11.2025
Front of House Employee
McAlister's Deli
04.2024 - 07.2024
Crew Member
Wendy's
05.2023 - 09.2023
Bedford North Lawrence High School