Lian Chow
Statesville,NC
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Lowe’s Home Improvement
05.2025 - Current
- Customer Service & Support – Assisted customers with purchases, questions, and the overall shopping experience
- Cashiering/Cash Handling – Processed transactions accurately using point-of-sale systems
- Inventory Management – Adjusted stock levels and maintained accurate inventory records
- Restocking & Merchandising – Replenished shelves and arranged products to optimize visibility and sales
- Loss Prevention – Monitored for suspicious activity to help reduce theft and maintain store security
- Product Display & Shelf Stocking – Organized merchandise to meet visual standards and improve accessibility
- Store Cleanliness & Upkeep – Maintained a clean and orderly sales floor for safety and customer satisfaction
- Lifting & Customer Assistance – Safely lifted and loaded heavy items to support customer needs
- Phone Communication – Handled customer inquiries with professionalism and clear communication
- Team Collaboration – Coordinated with coworkers across departments to ensure smooth operations
Employee
Elmer's Products Inc.
06.2019 - 07.2019
- Organized product locations and coordinated movements between receiving, storage and shipping.
- Worked with other departments to resolve supply questions and quality concerns.
- Prepared shipments for postage through careful packing, sealing, and labeling of materials.
- Organized storage areas to maximize the efficiency of materials movements and minimize.
- Communicated with other employees to create a collaborative and interactive environment.
Education
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC07.2024
High School Diploma - IB Program: Received MYP certificate and DP diploma
South Iredell High School
Statesville, NC05.2020
Skills
- English and Spanish language fluency
- Proficient in Excel
- Verbal and written communication
- Experienced in JavaScript development
- Inventory management
- Resource oversight
- Efficient package preparation
- Computer hardware assembly
- Conflict resolution
- Cash register operation
- POS system operations
- Phone etiquette
- Store maintenance
- Stocking and receiving
Club Involvement
- Art Club, 2016-2020, 2, Organize activities involving the arts to school, Collaborate with officers to spread artistic creativity, Bring awareness through the arts
- Video Game Club, 2016-2017, 2, Play multiplayer games with club members, Host tournaments
- Beta Club, 2018-2019, 20+, Collect cans for food drives, Serve the community
- Fishing Club, 2016-2017, 2, Plan fishing trips
- South Service Club, 2018-2019, 10, Collaborate on plans for the community, Service around the school
- Niner Esports League of Legends, 2020-2022, Event Coordinator, Organize community events related to League of Legends, Hold tournaments, games, contests, and Esports events, Create graphics and promotional material
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Lowe’s Home Improvement
05.2025 - Current
Employee
Elmer's Products Inc.
06.2019 - 07.2019
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
High School Diploma - IB Program: Received MYP certificate and DP diploma
South Iredell High School
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