LayTania Crump
Rockingham
Summary
Dedicated and technically skilled business professional with a versatile administrative organized skill set. Looking for long term employment
Highly skilled healthcare professional with strong foundation in medication administration and patient care. Known for reliable teamwork, adaptability to changing needs, and results-driven approach. Expertise in maintaining accurate records, ensuring compliance with healthcare regulations, and providing compassionate support to patients. Recognized for strong communication skills and ability to work effectively in collaborative environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medication Aide/ SIC (PRN Weekends)
Prestwick Village
09.2025 - Current
- Administered medications accurately while ensuring patient safety and adherence to protocols.
- Monitored patient responses to medication, reporting any adverse effects promptly.
- Assisted in updating and maintaining medication records for compliance with healthcare regulations.
- Trained new staff on medication administration procedures and safety practices.
Memory Care Activities Director/Med-Aide
Principle LTC
01.2025 - Current
- Developed and implemented a comprehensive activity schedule to ensure a variety of options for participants
- Collaborated with other activity specialists to create themed events and special programs that enhanced the overall experience for participants
- Adapted activities to meet the needs and abilities of individuals with disabilities or special requirements
- Provided clear instructions and demonstrations to ensure participant safety during all activities
- Maintained inventory of supplies needed for various activities, ensuring availability when needed
- Organized off-site excursions or field trips to provide unique experiences outside of regular program offerings
Memory Care Director
TerraBella Southern Pines
07.2022 - 12.2024
- Director of 38 bed Memory Care. Daily field assessments, scheduling, orientation, and controlling day to day operation.
- Managed a team of XX memory care staff members, providing guidance and support to ensure high-quality care for residents with Alzheimer's and dementia
- Implemented safety protocols to prevent accidents or injuries among memory care residents, resulting in a XX% decrease in incidents
- Collaborated with healthcare professionals including doctors, nurses, and therapists to coordinate medical treatments and therapies for residents
- Conducted regular assessments of residents' cognitive abilities and physical health to monitor changes in condition or behavior patterns
- Coordinated family meetings to provide updates on resident well-being while addressing any concerns or questions from family members or caregivers
- Participated in continuing education courses related to Alzheimer's disease management techniques and advancements in dementia research
- Developed and implemented a comprehensive training program for memory care staff, resulting in XX% increase in employee knowledge and skills
- Implemented a behavior management system that reduced incidents of agitation and aggression among residents by XX%
Activity Director/Med Aide
Pinehurst Healthcare & Rehabilitation Center
09.2022 - 09.2023
- Responsible for coordinating Adls for elderly.
- Assist with giving medications and treatments.
- Developed and implemented a comprehensive activity schedule to ensure a variety of options for participants
- Collaborated with other activity specialists to create themed events and special programs that enhanced the overall experience for participants
- Adapted activities to meet the needs and abilities of individuals with disabilities or special requirements
- Assisted in setting up equipment or materials required for each activity session, ensuring everything was in proper working order before starting
- Designed creative projects that allowed participants to explore their artistic abilities while promoting self-expression
Business Office Director/Memory Care Director
Cadence Senior Living
04.2019 - 07.2022
- Managed a team of XX memory care staff members, providing guidance and support to ensure high-quality care for residents with Alzheimer's and dementia
- Developed and implemented individualized care plans for each resident, considering their unique needs, preferences, and abilities
- Led regular staff meetings to communicate updates on resident care plans, discuss challenges, and provide ongoing training opportunities
- Collaborated with healthcare professionals including doctors, nurses, and therapists to coordinate medical treatments and therapies for residents
- Implemented safety protocols to prevent accidents or injuries among memory care residents, resulting in a XX% decrease in incidents
- Conducted regular assessments of residents' cognitive abilities and physical health to monitor changes in condition or behavior patterns
- Maintained accurate documentation of resident progress notes, medication administration records (MAR), incident reports, and other necessary paperwork
- Ensured compliance with state regulations regarding memory care facilities by conducting routine audits of policies, procedures, and documentation practices
- Coordinated family meetings to provide updates on resident well-being while addressing any concerns or questions from family members or caregivers
- Managed the budget for the memory care department by monitoring expenses related to supplies, equipment maintenance/replacement costs while ensuring quality standards were maintained within allocated funds
- Coordinated activities promoting cognitive stimulation and social interaction among residents, improving overall quality of life.
- Established partnerships with local organizations to provide additional resources and support for families of residents.
- Facilitated family meetings to communicate updates on resident care, addressing concerns and fostering collaborative relationships.
Payroll Clerk/Staffing Coordinator
The Greens at Pinehurst Rehabilitation & Living Center
07.2018 - 01.2019
- New company purchased our old facility. I had several roles here. I started as The Activity Director and moved up to Payroll/AP/Scheduling within two years of employment. The new company had me doing a dual position where I help in HR/Medical records and Scheduling /Transportation on certain days
- Reviewed timecards for discrepancies, resolving issues to maintain payroll integrity.
- Maintained employee records within payroll system to support compliance and reporting requirements.
- Assisted in preparation of monthly payroll reports for management review and analysis.
- Collaborated with HR to update payroll policies, enhancing operational efficiency and clarity.
- Trained new staff on payroll procedures, fostering understanding of systems and compliance needs.
Payroll/Ap/Staffing /Activity Director
Manor Care
09.2016 - 07.2018
- Started off as Activity Director and transformed into Payroll/AP/Scheduler.
- Oversaw scheduling of daily events, ensuring a diverse range of options for all abilities.
- Trained and mentored staff on best practices for resident engagement and activity facilitation.
- Evaluated program effectiveness through resident feedback, adjusting approaches to improve satisfaction.
- Facilitated partnerships with local organizations to enrich community involvement in activities.
Resident Care Coordinator
Elmcroft of Southern Pines
01.2014 - 09.2016
- Securing that the residents had more than enough staff to assist with daily needs. Orientation and Interviewing all new candidates to the facility. Working along with CNA and Med-Techs if we had limited staff on occasions.
- Collaborated with department managers to assess staffing needs and implement strategic hiring initiatives.
- Coordinated onboarding programs, ensuring compliance with regulatory requirements and company policies.
- Streamlined recruitment processes to enhance candidate sourcing and selection efficiency.
- Managed employee records using HRIS systems, ensuring data accuracy and confidentiality.
- Mentored junior staff on best practices for recruitment, onboarding, and employee engagement strategies.
Billing Specialist
Crawford Podiatry Center
08.2013 - 12.2015
- Billed claims twice a week
- Managed accounts receivable, ensuring timely payments and minimizing outstanding balances
- Processed patient billing accurately using advanced medical billing software
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Substitute Teacher/Bus Driver
Richmond Senior High School
08.2013 - 12.2015
- I worked as needed for a substitute but had a regular bus route.
Nurse Aide
Richmond County Hospice Inc
04.2013 - 08.2015
- Provided direct patient care, including assistance with activities of daily living such as bathing, dressing, and grooming
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Assisted in transferring patients from beds to wheelchairs or other mobility devices using proper lifting techniques
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and surfaces
- Documented patient information accurately and timely in electronic medical records (EMR) system
- Responded promptly to call lights and requests for assistance from patients
Habilitation Technician
The Arc of Moore
09.2012 - 01.2015
- Weekends working with children with developmental disabilities.
- Implemented behavior modification strategies to promote positive social interactions among clients.
- Collaborated with interdisciplinary teams to assess client progress and adjust support services accordingly.
- Monitored daily activities, ensuring adherence to established goals and objectives for each client.
Office Manager
Carolina Hearts Home Care
04.2007 - 07.2013
- Managed an office of about 50 employees. Orientation, Payroll, and sending CNAs into the homes of elderly.
- Developed onboarding materials for new hires to ensure consistent training practices.
- Managed inventory and procurement processes for office supplies and equipment.
- Implemented electronic filing systems to improve document retrieval and organization.
- Oversaw budgeting processes, ensuring alignment with organizational goals and resource allocation.
- Led team meetings to address concerns, share updates, and foster collaboration among staff members.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Activity Director
The Hermitage Retirement Center
02.2004 - 04.2007
- Started as night shift Med-Tech/CNA and moved to day shift Transports. The administrator recommended me to take the Activity director class because I was so good to the residents.
- Designed and implemented engaging recreational programs tailored to residents' interests and needs.
- Developed partnerships with local organizations to expand program offerings and resources available to residents.
- Monitored participation rates and gathered feedback to refine activity schedules and improve resident satisfaction.
- Advocated for resident input in program development, fostering a sense of ownership and community among participants.
Education
Certificate - Notary Public
Sandhills Community College
Pinehurst, NC10-2025
Certificate - Health Care Activity Dir
Fayetteville Technical Community College
04.2009
Certificate - Medication Technician
Motgomery Community College
01.2007
Nurse Aide - undefined
Richmond Community College
12.2006
High School Diploma - undefined
Richmond Senior High School
05.2002
Certificate - Effective Teacher Training
Richmond Community College
Hamlet, NC07-2013
Certificate - Medication Aide
Sandhills Community College
Pinehurst, NC11-2022
Certificate - Certified Dementia Practitioner
National Council of Certified Dementia Practitioners
12-2023
Skills
- Payroll
- CDL
- Senior Care
- Dementia Care Skills Champion Course
- Hospice Care
- Employee Orientation
- Microsoft Word
- Kronos
- Leadership
- Home Health
- Medication administration
- Management
- Developmental Disabilities Experience
- HIPAA compliance certification
- Bloodborne Pathogens
- CPR certification
Certification
- First Aid Certification
- CDL
- AED Certification
- CPR Certification
- Nurse Aide
- Medication Aide
- Certified Dementia Practitioner
- Health Care Activity Certificate
- Notary Public
Timeline
Medication Aide/ SIC (PRN Weekends)
Prestwick Village
09.2025 - Current
Memory Care Activities Director/Med-Aide
Principle LTC
01.2025 - Current
Activity Director/Med Aide
Pinehurst Healthcare & Rehabilitation Center
09.2022 - 09.2023
Memory Care Director
TerraBella Southern Pines
07.2022 - 12.2024
Business Office Director/Memory Care Director
Cadence Senior Living
04.2019 - 07.2022
Payroll Clerk/Staffing Coordinator
The Greens at Pinehurst Rehabilitation & Living Center
07.2018 - 01.2019
Payroll/Ap/Staffing /Activity Director
Manor Care
09.2016 - 07.2018
Resident Care Coordinator
Elmcroft of Southern Pines
01.2014 - 09.2016
Billing Specialist
Crawford Podiatry Center
08.2013 - 12.2015
Substitute Teacher/Bus Driver
Richmond Senior High School
08.2013 - 12.2015
Nurse Aide
Richmond County Hospice Inc
04.2013 - 08.2015
Habilitation Technician
The Arc of Moore
09.2012 - 01.2015
Office Manager
Carolina Hearts Home Care
04.2007 - 07.2013
Activity Director
The Hermitage Retirement Center
02.2004 - 04.2007
Nurse Aide - undefined
Richmond Community College
High School Diploma - undefined
Richmond Senior High School
Certificate - Notary Public
Sandhills Community College
Certificate - Health Care Activity Dir
Fayetteville Technical Community College
Certificate - Medication Technician
Motgomery Community College
Certificate - Effective Teacher Training
Richmond Community College
Certificate - Medication Aide
Sandhills Community College
Certificate - Certified Dementia Practitioner
National Council of Certified Dementia Practitioners