Layla Winstead
Durham
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Western Carolina University
Cullowhee
09.2024 - 12.2024
- Responded to customer inquiries via phone, email, and in person.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Camp Counselor
Riverlea
Bahama
06.2024 - 08.2024
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Communicated regularly with parents regarding their child's progress at camp.
- Ensured compliance with health and safety guidelines to prevent accidents and spread of illnesses.
- Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
Education
Bachelor of Science - Parks And Recreation Management
Western Carolina University
Cullowhee, NC04-2028
Skills
- Customer service
- Communication skills
- Health and safety compliance
- Team collaboration
- Dependable and responsible
- Friendly and outgoing
References
References available upon request.
Timeline
Front Desk Receptionist
Western Carolina University
09.2024 - 12.2024
Camp Counselor
Riverlea
06.2024 - 08.2024
Bachelor of Science - Parks And Recreation Management
Western Carolina University