Layla Kasten
Asheville
Summary
Detail-oriented professional with good customer service skills. Proven ability to maintain cleanliness and organization in various environments. Committed to providing excellent support and ensuring a safe, welcoming atmosphere.
Overview
2026
2026
years of professional experience
Work History
Cleaner
Blackberry Inn Rental
Weaverville
2025 - Current
- Maintained cleanliness of guest rooms and common areas at Blackberry Inn Rental.
- Utilized eco-friendly cleaning products to ensure a safe environment for guests.
- Organized cleaning supplies and equipment for efficient daily operations.
- Followed safety protocols while handling chemicals and operating equipment.
- Assisted with laundry duties, ensuring fresh linens for guest accommodations.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Emptied wastebaskets and replaced liners.
Office Assistant
One Love Chiropractic
Asheville
2025 - Current
- Organized office supplies and inventory to support daily functions of the clinic.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Seasonal Worker
Pacsun Retail Store
Asheville
10.2024 - 01.2025
- Organized merchandise displays to enhance store aesthetics.
- Assisted customers with product selections and inquiries.
- Handled cash register transactions accurately and efficiently.
- Ensured store cleanliness and organization throughout shifts.
- Provided support during promotional events and sales activities.
- Assisted shoppers in locating desired items within the store.
- Provided excellent customer service at all times.
- Cleaned, organized, and maintained backroom storage areas.
- Stocked shelves with incoming inventory items.
- Greeted customers entering the store and answered inquiries.
- Assisted customers with product selection and purchase decisions.
- Communicated effectively with other staff members about customer needs.
- Restocked supplies for checkout area as needed.
- Operated a cash register to process customer payments.
- Organized merchandise displays on the sales floor.
- Sorted merchandise into appropriate departments for display or sale.
Education
AC Reynolds High
Fairview NC06-2027
Skills
- Customer service
- Organizational skills
- Problem resolution
- Issue handling
- Bookkeeping
- Filing and sorting
- Telephone etiquette
- Scheduling appointments
- Listening skills
- File organization
- Calendar management
- Office organization
- Time management
- Effective communication
- Attention to detail
- Cash handling
- Furniture rearrangement
- Verbal and written communication
- Safe cleaning with chemicals
- Sweeping and mopping
- Restroom sanitation
- Glass and window washing
- Cleaning and sanitizing
Timeline
Seasonal Worker
Pacsun Retail Store
10.2024 - 01.2025
Cleaner
Blackberry Inn Rental
2025 - Current
Office Assistant
One Love Chiropractic
2025 - Current
AC Reynolds High